Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 193 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews)); "Great Team and Product" ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 29, 2025

Good company

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility, nice team, bonus, networking

Cons

Very competitive and if you don’t hit target it was tough

Nespresso Response

9mo

Hello, Thank you for sharing your experience with us. We’re pleased to hear that you valued the flexibility, supportive team, and opportunities for networking during your time with us. We also appreciate your feedback regarding the competitive nature of the role and the challenges of meeting targets. At Nespresso, we aim to provide the right tools and resources to help our teams succeed, and your suggestion for more training will be shared with the responsible team. Your feedback is essential in helping us recognize areas where we can improve. If you want to share some additional comments with us, please, feel free to contact your former HR team to discuss your concerns. We wish you all the best in your new endeavors. Thank you.

2.0

Aug 25, 2025

meh

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Nice coffee machines and good benefits

Cons

Unstructured and unprofessional supervisors- rude customers very entitled.

Nespresso Response

9mo

Hello, Thank you for sharing your thoughts on your experience at our company. At Nespresso, we constantly strive to foster a collaborative and respectful work culture with an organized work process, where our employees are well-informed and supported on every level. We value our people and the effort they put in delivering quality service. We appreciate your insights, as they allow us to improve, and we will pass them along to the appropriate team. Wishing you well in your new endeavors. Thank you

5.0

Aug 24, 2025

Seasonal Employee

Stock specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee whenever you like!

Cons

The customers are not great

Nespresso Response

9mo

Hello, Thank you for providing your feedback. We appreciate your input and will pass the information on to the relevant teams. We wish you much success. Thank you.

Viewing 91 - 93 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate

Retail Sales Associate (Full-Time)

Retail Stock Associate, Part-time

Nespresso

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Good company

meh

Seasonal Employee

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