Nespresso reviews

3.8

74% would recommend to a friend

(1,867 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Tasks are clear. Somewhat smooth operation procedures.

Cons

During busy seasons it's stressful and emotionally draining

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Nespresso Response
1mo
Hello, Thank you for taking the time to share your feedback and reflect on your experience at Nespresso. We are pleased to read that you valued the clear tasks and the structured nature of our operational procedures, as clarity and consistency are important to us. Regarding the drawbacks you highlighted, it is upsetting to know that you felt stress on your position. Your comments have been noted and will be taken into consideration as we continue to develop our operational approach and support our teams, especially during periods of increased activity. We appreciate all feedback we receive, as it helps us continuously review and enhance our ways of working. Thank you for your contribution, and we wish you every success in your future professional endeavors.
4.0
Apr 13, 2026

Good Pay

Recommend
CEO approval
Business Outlook

Pros

Pay was good, proportional to the work included

Cons

Quite boring - can end up with tons of free time to kill on location

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Nespresso Response
1mo
Hello, Thank you for taking the time to share your experience with us. We’re pleased to hear that you found the compensation aligned with the responsibilities of the role—this is something we continuously strive to ensure across our teams. We also appreciate your honest feedback regarding the pace of the work. At Nespresso, we aim to create engaging, dynamic environments, and we recognize that experiences can vary depending on location and timing. Your comment is valuable and will help us reflect on on-site activities' structure to maintain a consistently stimulating and fulfilling workday. We wish you good luck with the career endeavors. Thank you.
5.0
Apr 8, 2026

Nice Workplace

Recommend
CEO approval
Business Outlook

Pros

staff discount, coffee credit, so much coffee

Cons

can get super busy and overwhelming

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Nespresso Response
1mo
Hello, Thank you for sharing your thoughts on working with us. We are proud to provide our employees with a Total Rewards package which includes various perks and benefits. It is pleasant to read our efforts in this area are appreciated. Regarding the cons you highlighted, we are sorry your experience was overwhelming at times. At Nespresso, we strive to evaluate our processes and make adjustments to ensure that our people have the necessary tools and support to manage their workload effectively. Your feedback is important to us, as we constantly seek to improve, and we will make sure to pass it to the respective team. We wish you much success with your new endeavors. Thank you.
Viewing 7 - 9 of 1,867 Reviews

Glassdoor has 3,216 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.