Nespresso reviews

3.8

74% would recommend to a friend

(1,867 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You start off with alot of hours and good pay. Great co workers and benefits

Cons

They drastically cut your ours Only Tema leads get 40 hours You're basically part time with 30 hours There's favoritism

avatar
Nespresso Response
2mo
Hello colleague, Thank you for taking the time to share your feedback. We’re pleased to hear that you value the pay, benefits, and the support we provide to our people. Regarding the points for improvement you raised, we would like to highlight that at Nespresso we continuously work on fostering a consistent and engaging employee experience. We regularly review our operational practices to support our teams across all boutiques and will take your feedback into consideration. We wish you continued success with us. Thank you.
4.0
Mar 26, 2026

Review

Recommend
CEO approval
Business Outlook

Pros

Management tried their hardest to create a motivating and non toxic work environment.

Cons

Company policies regarding memberships creating an interrogative process just for a customer to get coffee.

avatar
Nespresso Response
2mo
Hello , Thank you for providing us with your feedback. It is delightful to read that you appreciated your management team. Thank you for recognizing our efforts in creating a welcoming and supportive environment for our peopele. Regarding the cons you highlighted, we are committed to continuously evaluating and enhancing our policies to make sure they are practical and our customers receive quality service. Our goal is to maintain efficiency while ensuring clarity and support to everyone. We constantly strive to improve and your insights are very valuable. If you have any additional details or suggestions, please feel free to share them with your former HR or management team. Wishing you much success in your new endeavors. Thank you.
4.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture with great product

Cons

Pay below industrial standard and no career progression

avatar
Nespresso Response
2mo
Hello, Thank you for sharing your feedback. We’re delighted to know that you appreciated our products and corporate culture during your time with us. It’s important to us to foster a welcoming environment for everyone. Regarding the drawbacks you highlighted, it is unfortunate to read you were not satisfied with certain aspects of your experience. At Nespresso, we support our people in their career aspirations by providing them with various opportunities to grow and succeed. Our compensation structure is regularly reviewed to remain aligned with market practices and ensure competitiveness Your review is much appreciated, as we constantly strive to improve. You are always welcome to share more details with your former local HR team. We wish you well in your new endeavors. Thank you.
Viewing 13 - 15 of 1,867 Reviews

Glassdoor has 3,216 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.