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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      73% would recommend to a friend

      (1,871 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Sep 22, 2025

      Nice co-worker

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very nice co-worker and supportive

      Cons

      Sometime busy, but not always

      avatar
      Nespresso Response
      8mo
      Hello Colleague, Thank you for taking the time to share your feedback with us. We are pleased to hear that you have had a positive experience working with supportive and friendly coworkers. At Nespresso, we truly value the collaborative spirit within our teams. We also acknowledge your comment about the occasional busy periods. While some days may be more demanding, we strive to maintain a balanced and manageable workload for our employees, and your input helps us continue improving in this area. Your insights are appreciated as we work to enhance the overall employee experience, and you're always welcome to share more details with your local HR team. Wishing you continued success in your role with us. Thank you.
      2.0
      Sep 22, 2025

      An odd place to work

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid reasonably Free coffee Nice fellow floor staff, supervisors and managers Bonuses are decent but completely fabricated, the bonus system makes no sense whatsoever and they can adjust what they give by making up new targets out their ....

      Cons

      Certain people in higher management are egotistical oddballs and expect to be treated as customers although they are simply colleagues who are just over paid and get to expense all their food while floor staff who do all the manual work try to meet targets to get a gift card to pay for food in expensive areas where the shops are located on a much lower salary and they are useless as management and treat floor staff like personal servants. I curse them all with failure! And you have to be a mindless consumer to not see that the brand is definitely not what it claims to be. Funny to watch them run it into the ground over the next few years🤣

      avatar
      Nespresso Response
      8mo
      Hello, Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated elements of our Total Rewards package and the support from supervisors and managers. At Nespresso, we aim to provide a respectful and collaborative work environment where our teams feel valued. Regarding the cons you mentioned, we regret to hear that your experience with certain members of higher management did not meet expectations. At Nespresso, we are committed to fostering a culture of mutual respect across all levels of the organization. You are always welcome to share more details with your former local HR team. Your insights assist us in pinpointing areas for enhancement and in our ongoing efforts to improve the employee experience. We wish you well in your future endeavors. Thank you.
      3.0
      Sep 18, 2025

      Mixed Feelings

      Boutique coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule Great and easy to sell product Desirable location Good medical, dental, and vision insurance

      Cons

      Not much pay raise for promotions, with a lot more responsibility Summer and holiday hours run later Cultish corporate messaging

      avatar
      Nespresso Response
      8mo
      Hello Colleague, Thank you for sharing your thoughts about your experience with us. We are glad to hear that you enjoy our flexible schedule and the product we offer. We appreciate your insights regarding the promotion structure, individual preferences alignment, and your suggestion regarding allowing team members to focus on areas they are passionate about. We will your feedback on to the applicable team as we are always looking to create the most positive team dynamic possible. Wishing you well in your role with us. Thank you.
      Viewing 79 - 81 of 1,871 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,220 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.