Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 193 reviews)); "Good benefits, great team, free coffee" ((in 140 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Sep 26, 2025

Many opportunities

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great training program, growth opportunities and benefits within the company

Cons

Work, life balance can be hard to navigate

Nespresso Response

8mo

Hello, Thank you for sharing your experience with us. We are pleased to know that you found value in the training program, growth opportunities, and the benefits offered during your time at Nespresso. Supporting employee development is a key priority for us, and we’re glad that these aspects contributed positively to your experience. Regarding the challenge you mentioned, we understand that maintaining a work-life balance can sometimes be challenging to manage. We continue to explore ways to support our teams in navigating this balance more effectively, as we recognize its importance in overall well-being and job satisfaction. You are always welcome to share more details with your former local HR team. Your feedback is appreciated and helps us reflect on how we can continue to improve. We wish you all the best in your future endeavors. Thank you.

1.0

Sep 26, 2025

Nightmare of a Job

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Being in a remote position. Free coffee and machine.

Cons

Constant micromanaging to the point of watching every key stroke and listening to every call. Making you constantly say you are sorry to customer. Training session for the position was chaotic with constant issues with materials and trainers. Not being told you would have to fix coffee machines through one way video video until halfway through training, never brought up when interviewed. Low pay for the amount of work. Not given opportunity to gain further knowledge of coffee industry even when when asked. Unfriendly management and bullying atmosphere.

Nespresso Response

8mo

Hello, Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated the flexibility of the remote position and elements of our Total Rewards package. At Nespresso, we aim to provide a respectful and supportive work environment, and we are sorry to learn that you felt otherwise. We recognize the importance of clear communication, effective training, and fair treatment, and we are continuously working to improve the employee experience across all areas. We wish you well in your future endeavors. Thank you.

1.0

Sep 26, 2025

If Julie is still manager don't bother

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Product knowledge and free product

Cons

Management will lie and undermine your work ethic. No actual growth in the company. Management will sabotage success

Nespresso Response

8mo

Hello, We are truly grateful for your feedback and the perspectives you have shared. On one hand, it's cheering that you appreciated the product knowledge and the opportunity to enjoy our products. On the other hand, while at our company we strive to create a culture of transparency and support, we understand that perceptions can vary. It is upsetting to know that you were not satisfied with your management team. We appreciate your insights as we continue to assess our workplace culture and are always open to exploring ways to enhance communication and recognition within our teams. If you have any further suggestions or concerns, please don’t hesitate to reach out to your former local HR team. Wishing you well in your future endeavors. Thank you.

Viewing 76 - 78 of 1,871 Reviews

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Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Many opportunities

Nightmare of a Job

If Julie is still manager don't bother

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