An odd place to work - Coffee Specialist Nespresso Employee Review

2.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Paid reasonably Free coffee Nice fellow floor staff, supervisors and managers Bonuses are decent but completely fabricated, the bonus system makes no sense whatsoever and they can adjust what they give by making up new targets out their ....

Cons

Certain people in higher management are egotistical oddballs and expect to be treated as customers although they are simply colleagues who are just over paid and get to expense all their food while floor staff who do all the manual work try to meet targets to get a gift card to pay for food in expensive areas where the shops are located on a much lower salary and they are useless as management and treat floor staff like personal servants. I curse them all with failure! And you have to be a mindless consumer to not see that the brand is definitely not what it claims to be. Funny to watch them run it into the ground over the next few years🤣

avatar
Nespresso Response
8mo
Hello, Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated elements of our Total Rewards package and the support from supervisors and managers. At Nespresso, we aim to provide a respectful and collaborative work environment where our teams feel valued. Regarding the cons you mentioned, we regret to hear that your experience with certain members of higher management did not meet expectations. At Nespresso, we are committed to fostering a culture of mutual respect across all levels of the organization. You are always welcome to share more details with your former local HR team. Your insights assist us in pinpointing areas for enhancement and in our ongoing efforts to improve the employee experience. We wish you well in your future endeavors. Thank you.

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

avatar
Nespresso Response
3d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

See reviews by: Helpful|Rating|Date|All