Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 193 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews)); "Great Team and Product" ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 20, 2018

Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Monthly coffee allowance, free nespresso machine when you join, bonus every quater.

Cons

Lacks support Lack of communication Micro management Recognition isn't something they do Work life balance is minimal when you work in retail

3.0

Apr 20, 2018

Chill job but manangement sucks

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get two free machines every year of employment! Awesome discounts on coffee sleeves and accessories. You gain so much knowledge on coffee! If you love coffee, you will enjoy talking about it.

Cons

Poor management, at least at the San Francisco Boutique Bar! The management team is really unfair among the employees. They don’t appreciate you enough. They’re too focused on the sales numbers and always off the floor when managers are needed. Communication among team is so poorly organized. Everyone works at least 4-5 days a week. I’m a full time college student doing part time 20 here at Nespresso and I feel like I have no time for myself! If I’m not at school I’m at work. They’re so strict about scheduling! They’re so difficult when you try to ask for a specific days off. Majority of the time they deny it.

1.0

Mar 15, 2018

Horrible Work Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Committment to customers and outsiders and President is amazing but bit removed from the internal political game Benefits are good - because of Nestle USA

Cons

Internal craziness in all different parts of the company, open positions through the roof, very disjointed from global initiatives

Nespresso Response

8y

Hello - Thank you for your recent review. I appreciate you taking the time to provide your feedback. Our Nespresso Club and all of our employees pride ourselves on excellent customer service throughout all channels. You’re right, we offer incredible and well-rounded benefits, the coffee and machine allowance alone is extremely generous! Because Nespresso is growing at a steady and strong rate, not to mention several new retail locations opening soon, we have many excellent jobs currently posted. Numerous employees in different departments have recently been promoted, therefore, we are filling those roles and happy to offer beneficial career opportunities! Do you have facts regarding Nespresso’s global initiatives you would care to discuss with me? I am happy to hear your opinion or the summary you may have compiled. The US market is keenly supported by our headquarters and we must align with their goals and expertise, that is what makes Nespresso US and all of the markets, an outstanding global brand. If you feel there are internal corrections that could be evaluated, please contact me directly or feel free to call our confidential employee help-line at 888-424-2409. Thank you and regards, Guillaume Le Cunff

Viewing 70 - 72 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate

Retail Stock Associate, Part-time

Retail Sales Associate

Nespresso

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