Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 193 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews)); "Great Team and Product" ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

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Nespresso

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jun 17, 2019

No life/work balance

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee all though they cut the allowance in half this year

Cons

New concept is horrible to work at Customers treat you like trash Management takes advantage of you You will struggle to have a social life and will be constantly exhausted Some employees will sabotage your kpi’s for their own gain which is at most maybe an extra 100-200 bucks

1.0

Mar 30, 2019

Incompetent Managemnt Team

Specialist

Recommend

CEO approval

Business Outlook

Pros

Medical, free machines, bonus program

Cons

Lack of communication and very poor manager and Team Leads

1.0

Aug 24, 2018

Wouldn't go back

Marketing

Recommend

CEO approval

Business Outlook

Pros

good coffee allowance, people are nice.

Cons

This is one of the worst places i have ever worked at. Management don't treat employees well. You will be expected to work VERY long hours. Your holiday is never your own, if you don't answer emails when you are away managers get angry. Constantly messaged in the evenings and on weekends even when no one is in the office (and i am not even in a senior position). Be prepared to give up your life if you want to work here. Lots of decisions are made on a whim, so you can easily be called up one night and be asked to give a presentation first thing in the morning (and yes you will be expected to stay up all night if you have to just to get it done)

Viewing 67 - 69 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate (Full-Time)

Product Marketing Manager (Hybrid)