Nespresso reviews

3.8

74% would recommend to a friend

(1,868 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good coffee benefits Nice brand

Cons

Not enough development or growth potential

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Nespresso Response
7mo
Hello, Thank you for sharing your thoughts on your experience with us. It is a pleasure to read that you appreciate our brand. In addition to this, we are glad that you were satisfied with the different bonuses we offer to our teams. Regarding the drawbacks you highlighted, at Nespresso, we aspire to support our employees in their professional growth. We are committed to investing in our people’s learning and development, so that everyone can achieve their professional goals and succeed. We encourage you to reach out to your former local HR team to share more specifics with us. With your additional comments, we can look further into what you raise and improve. Wishing you success in your new endeavors. Thank you.
3.0
Oct 21, 2025

Team Lead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

discounts are amazing, and perks

Cons

no support from management. competitive

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Nespresso Response
7mo
Hello, Thank you for sharing this feedback with us. While it’s always encouraging to hear that you enjoyed various aspects of our Total Rewards package, we regret to learn that you felt unsupported by your management. At Nespresso, we always strive to foster a caring and cooperative environment where everyone is provided with all the necessary information and tools. Your insights are much appreciated, as they help us improve the employee experience. You are also always welcome to share more details with the HR team so that we can look even further into your comments. We wish you much success in your new endeavors. Thank you.
4.0
Oct 16, 2025

good part time job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

really good pay, bonus on top of hourly as well! somewhat flexible shifts

Cons

lots to memorise for product knowledge but you can always use your phone so not too bad. strict on grooming and little shifts assigned.

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Nespresso Response
7mo
Hello, Thank you for sharing your thoughts with us. We are greatly pleased to read that you enjoyed different parts of our Total Rewards package, as we want our people to feel motivated by various perks and bonuses. At Nespresso, we continuously review our compensation to ensure it remains competitive. Regarding the drawbacks you highlighted, we're sorry that you were not fully satisfied with your experience. It is important to us that all employees are well-informed and supported on every level. In addition to this, we are committed to finding the right balance between the business needs and agreeable work hours for our teams. Your review is much appreciated, as it helps us improve. You are also always welcome to share more details with your HR team so that we can look even further into your comments. We wish you all the best in your new endeavors. Thank you.
Viewing 61 - 63 of 1,868 Reviews

Glassdoor has 3,217 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.