Nespresso reviews

3.8

74% would recommend to a friend

(1,868 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Free coffee machine Coffee allowance Bonus

Cons

Busy work environment Slow growth in the company

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Nespresso Response
7mo
Hi, Thank you for taking the time to share your thoughts with us. We're really pleased to hear that you value the benefits we offer at Nespresso, such as the coffee allowance and coffee machines. We’re proud to provide a range of benefits as part of our Total Rewards package, and it’s great to know they’re appreciated. On the cons you list, we understand that the retail environment can sometimes feel fast-paced, supporting our people’s well-being is a top priority for us. We’re also strongly committed to investing in the development of our employees to help them grow and achieve their career aspirations within the company. We will share your feedback with the responsible team, but please do share more details directly with us through your manager or HR Business Partner so that we can understand your perspective further and see where there may be opportunities for us to improve and make Nespresso an even greater place to work Thank you!
4.0
Oct 10, 2025

Fun, Productive workplace

Recommend
CEO approval
Business Outlook

Pros

Good pay Good culture Good coworkers/managers

Cons

Not enough hours Top management has unfair expectations Bonus structure is deeply flawed Third party hiring is sketchy

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Nespresso Response
7mo
Hello, Thank you for taking the time to provide us with your insights regarding your experience with us. We pleased to read that you were satisfied with your salary, as we always strive to keep it on the market-competitive level. It's also a great pleasure to know that you enjoy working with your colleagues, as we understand the importance of having a welcoming work environment. Regarding the drawbacks you highlighted, we are constantly working towards fostering a culture that encourages open dialogue. At Nespresso, we are reviewing our procedures to find ways to enhance the overall working experience, and make sure that everyone is properly supported. Your feedback is appreciated and noted, and we encourage you to reach out to your HR team to provide any additional details. It is crucial in helping us improve and ensure that we maintain a positive and sustainable workplace for all our employees. We wish you well in your new endeavors. Thank you.
2.0
Oct 6, 2025

Poor job

Recommend
CEO approval
Business Outlook

Pros

Free coffee that about it

Cons

No free time, not flexible

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Nespresso Response
7mo
Hello, Thank you for sharing this feedback with us. While we are pleased to know that you enjoyed some perks we provide our people with, such as free coffee, it is upsetting to know that your overall working experience did not meet your expectations. At Nespresso, we deeply value our people, and we are constantly striving to create a healthy work environment for everyone. Striking the right balance between our business needs and a comfortable schedule for our employees is a priority for us. Your insight will be shared with the responsible team, but feel free to share more details with us so that we can look even further into your comments and improve. We wish you well in your new endeavors. Thank you.
Viewing 64 - 66 of 1,868 Reviews

Glassdoor has 3,217 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.