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      Nespresso

      Engaged Employer

      Nespresso reviews

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      3.8

      73% would recommend to a friend

      (1,868 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Dec 6, 2023

      Avoid !

      Supply chain specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice facilities, close to the train, some colleagues where nice

      Cons

      Avoid to work here. The pay is not good and the managers don’t care about you, so forget about growth in the company unless you are friend with the right people. No work life balance

      avatar
      Nespresso Response
      2y
      Hello, Thank you for taking the time to provide feedback on your experience at our company. It is always rewarding to know that our employees find the work environment comfortable and convenient. We also appreciate your mention of the friendly colleagues you encountered, as fostering a positive team dynamic is important to us. Regarding the cons you outlined, we strive to provide competitive compensation and a supportive environment for our employees. Additionally, we strive to do our best in prioritising work-life balance and its impact on employee well-being and job satisfaction. Our goal is to create an environment where employees can thrive both personally and professionally. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former local HR team. We wish you well in your future endeavors. Thank you.
      5.0
      Mar 14, 2022

      Great place for Coffee lovers

      Boutique coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free machine after working for 3 months - Store Credit - Coffee during your shift/trying new releases - End of quarter bonus from work performance and secret shopper

      Cons

      - Could have used more organization in management. - Certain times, especially when it was slow, it would affect your Key Performance Indicators score.

      avatar
      Nespresso Response
      2y
      Hello, Thank you for sharing your feedback with us. We're delighted to hear that you were satisfied with our Total Rewards package's various perks and positives such as different bonuses, credits and coffee machines. Regarding cons you mentioned, we are consistently seeking to improve our ways of working. It's important for us to create a pleasant work environment and ensure that our people feel informed and supported on every level by management team. If you want to share more feedback with us, you are always welcome to contact your former HR team. We wish you much success with your future endeavors. Thank you.
      2.0
      Oct 12, 2021

      Seek employment elsewhere

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Low pressure environment. Product is in high demand so very little is needed from you for your contributions to appear as a “success”. If you’re on the right team you’ll get a lot of praise for your work.

      Cons

      Company culture, benefits & compensation package have been steadily declining for years and are no longer attractive enough to put up with the nonsense that goes on here. No opportunities to move up unless someone above you leaves. No consequences for poor performance and many people are in the same positions for years. Leadership team is not in touch with the needs of the corporate employees. Too many decisions are made at the HQ (Switzerland) level, seemingly without any idea of what is best for the US market.

      avatar
      Nespresso Response
      4y
      Dear Former Manager, I appreciate you taking the time to leave this review and share your thoughts on what we can be doing better at Nespresso. We are proud to offer quality coffee products to our customers in the United States, one of the largest Nespresso markets worldwide. We strive to develop and promote our talent from within and are proud to be able to offer employees career advancement and mobility throughout the Nestlé USA organization. We take pride in our competitive Nestlé and Nespresso compensation and benefits packages, which we regularly review and update according to our employees needs and market benchmarks. Our people are a top priority, both for myself, and the leadership team at Nespresso. To your point on our surveys, I’m happy to report this year, we began conducting surveys on a quarterly basis to ensure our employees are heard on a more consistent basis. Please reach out to me directly to discuss further if you are interested. Sincerely, Alfonso Gonzalez CEO, Nespresso North America
      Viewing 58 - 60 of 1,868 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,217 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.