Nespresso reviews

3.8

74% would recommend to a friend

(1,868 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 9, 2013

Horrible place to work

Recommend
CEO approval
Business Outlook

Pros

Free coffee, great location, beautiful office, free lunch, great view of Manhattan

Cons

Micromanagement, nepotism, unprofessional management, low morale, and others. If you have a bachelors degree or beyond, this job is not for you. Management treats its employes like five year old children. One cannot even take a bathroom break without being spoken to afterwards as management sees this a an excessive behavior. If one complains, then be prepared for retaliation. Nespresso has been sued by employees and former employees several times.

1.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

health benefits favoritism zero advancements nepotism

Cons

no advancement opportunities unless you are dating a relative of one of the managers gossip and clique culture B I A S micro management

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Nespresso Response
1y
Hello, Thank you for taking your time to share your review with us. It is disappointing to read all the negative points you highlighted. At Nespresso, we invest a lot in our leaders and employees ‘development, so they can work together well and achieve ambitious goals. We are convinced that everyone should be supported in their professional growth and career aspirations, and we provide our people with various opportunities for learning and development. Fostering the right caring culture where employees respect and help each other is our main priority. Any kind of bullying or impolite behavior has absolutely no place in our company. Your feedback is important and valuable to us, as we constantly seek to improve, and we would welcome hearing more specifics from you. Please, feel free to reach out to your former workplace to share further your concerns. We wish you well with your new endeavors. Thank you.
2.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits that include coffee credit, good discounts, lifestyle spending account, good insurance options. Good coffee education.

Cons

Awful Management, no employee protection with volatile customers, retail hours, discrimination against mental illness/disabilities, non-inclusive environment, if they don't like you personally they'll try to find things to fire you for and keep you under a microscope until you feel like you're backed into a corner and have to quit.

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Nespresso Response
2y
Hello, Thanks for taking the time to share your feedback. First, I want to start by saying that Nespresso values the contribution each employee makes to the overall culture of our organization and is committed to providing an environment free of discrimination or harassment. We have anti-discrimination and harassment policies in place and regularly train our employees on these topics and invest a great deal in our leaders, teams, and organization to foster the right caring culture where people respect, help, and inspire each other to succeed. There is always value in continually training and developing our people, particularly managers. We offer an abundance of trainings and re-trainings including learning and development geared specifically to people leaders to manage effectively and empathetically. At Nespresso, we offer flexible scheduling as a way to actively promote and implement ways of working to better support work-life balance. When used effectively, this flexible scheduling allows employees to manage their time in office and at home as it best suits them and their teams. We appreciate you also taking the time to highlight the positive aspects of our benefits package, as well as the recognition of the coffee education for our employees. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please, reach out to your former local HR or management team. Wishing you well in your new endeavors. Thank you.
Viewing 55 - 57 of 1,868 Reviews

Glassdoor has 3,217 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.