Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 114 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Great Team and Product" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 154 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,878 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Jun 17, 2023

Great place work

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits, salary, team, happy place

Cons

Career growth, company support, help

Nespresso Response

3y

Hello, Thank you for sharing your positive feedback about our company. We're delighted to hear that you appreciate many positives and the benefits we provide at Nespresso. Creating a satisfying and supportive workplace is a priority for us, and it's rewarding to know that you recognized that. Regarding your concerns, we strive to provide opportunities for professional development and growth within our organization. Our employees' success is important to us, and we are committed to providing the necessary support and resources to help them thrive. We wish you best of luck in your future endeavors. Thank you.

4.0

Jun 16, 2023

Fun and engaging

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

Continuous training, attention to detail, informative

Cons

Part time, contract work, bad corporate reputation

Nespresso Response

2y

Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team

5.0

Jun 14, 2023

Nespresso Company Review

Senior boutique specialist

Recommend

CEO approval

Business Outlook

Pros

I worked with a great team and overall you get great benefits (free machine yearly, coffee credit, lifestyle benefits, PTO, etc.). My manager was very flexible with my hours because of my position (PT flex). The location was also fairly small and crowds would come in waves, so it was never truly overwhelming and there would be some down time.

Cons

Communication between upper management and boutique locations would sometimes be difficult, as promotions and new policies were constantly being changed. Some of the customers were also hard to deal with and would make returns, refunds, or other interactions very frustrating.

Nespresso Response

2y

Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team

Viewing 520 - 522 of 1,878 Reviews

Jobs at Nespresso

Retail Stock Associate, Dadeland

Retail Sales Associate, Lenox Square

Retail Sales Associate (Part-Time)

Retail Sales Associate, Aventura Mall

Nespresso

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