Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 19, 2023

Will ruin you mentally and physically

Recommend
CEO approval
Business Outlook

Pros

Free coffee, good office location

Cons

Terrible company culture resulting in massive burnouts and depression amongst employees. The management seem not to know what they want and where it is going. Strongly do not recommend to join for any period

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Nespresso Response
3y
Hello, Thank you for your feedback. We are glad that you were satisfied with the office location and enjoyed different perks we provide at Nespresso, such as free coffee. Regarding the cons you mentioned, it is disappointing to read that you were not satisfied with the management structure and felt burnout during your work. We always invest in our leaders and employees development, so they can work well together and achieve what they aspire in their careers. Giving that fostering a thriving work environment and prioritizing work-life balance are fundamental to us, we always do everything in our power to provide our employees with the necessary support, recognition, and motivation. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to your former HR team. We wish you well with your new endeavors. Thank you.
2.0
Jun 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent salary Possibility to work from home

Cons

Poor compensation+bonuses grid Very obsolete tools (software and hardware) Many technical glitches Poor management with offshore partner Not respecting B Corp standards

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Nespresso Response
3y
Hello, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed market-competitive salary we provide to our employees. At Nespresso, we are committed to fostering and ensuring optimal conditions for our employees, including the option to work from home. Regarding the cons you mentioned, we are consistently seeking to improve our ways of working and never stop challenging ourselves to innovate. It's important for us to ensure that our people feel supported on every level. It is disappointing to read your comments about the management, as, at Nespresso, we invest a lot in our leaders and employees development, so they can work together well and achieve their goals within the organization. ln addition to this, we want to assure you that we are committed to sustainability and recycling in all aspects of our work, and we are proud of the B Corp certificate we received as a result of our 30-year journey. We encourage you to reach out to your former local HR team to discuss your concerns. We wish you well with your new endeavors. Thank you.
4.0
Jun 19, 2023

Feedback

Recommend
CEO approval
Business Outlook

Pros

Good working conditions and flexibility

Cons

Too strict onto many rules, not very good life-work balance

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Nespresso Response
3y
Hello Colleague, Thank you for sharing your feedback regarding your experience with us. We're glad to hear that the good working conditions and flexibility that we provide for our people made a positive impact on your experience. Regarding the cons you outlined, we strive to maintain a balance between structured and organized business operations while also fostering a healthy work-life balance for our employees. If you have any specific suggestions or ideas on how we can enhance the work environment or address the work-life balance, we encourage you to contact the HR team. Wishing you success in your career at Nespresso. Thank you.
Viewing 517 - 519 of 1,878 Reviews

Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.