Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 186 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Good salaries and bonuses." ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,878 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Jun 14, 2023

excellent company

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Good very friendly and cooperative environment

Cons

lots of work load and time

Nespresso Response

3y

Hello Colleague, Thank you for sharing your feedback and review with us. We are happy to know that you recognize our efforts in cultivating an excellent working environment. It's important for us to build a friendly, supportive and collaborative place to work, where people respect, help and inspire each other to grow and succeed. Regarding the areas you see as cons, we can assure you, that, at Nespresso, we always strive to offer comfortable working conditions and ensure that our employees have a decent work-life balance. If you want to share more feedback with us, please feel free to contact your Manager or local HR team. Wishing you continued success at Nespresso. Thank you.

4.0

Jun 13, 2023

Coffe Specialist

Coffe specialist

Recommend

CEO approval

Business Outlook

Pros

Free capsules every month and free machine

Cons

depend on which shop you work in, the management can be bad.

Nespresso Response

3y

Hello, Thank you for your feedback and review. We are glad that you enjoyed different benefits we provide as a part of our Total Rewards package, such as free coffee and machines. Regarding the cons you outlined, it is disappointing to read your comments specifically connected to the management structure. We are a company with strong values and culture, which cares for our people and strives to create a positive working environment for everyone. At Nespresso, we invest in our leaders and employees development, so they can work together well and achieve what they aspire in their careers. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to your former HR team. We wish you well with your new endeavors. Thank you.

4.0

Jun 11, 2023

Good culture

Retail sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Overall, good teamwork in delegating tasks and deliverables.

Cons

Training was not consistent. It was short which should’ve been longer for a better work experience.

Nespresso Response

2y

Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team

Viewing 523 - 525 of 1,878 Reviews

Jobs at Nespresso

Retail Stock Associate, Dadeland

Retail Sales Associate, Lenox Square

Retail Sales Associate, Aventura Mall

Retail Sales Associate (Part-Time)

Retail Sales Associate, part-time

Nespresso

Nespresso reviews

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excellent company

Coffe Specialist

Good culture

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