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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,877 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      49% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Jul 27, 2023

      Great Culture!

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      WORK/LIFE BALANCE, HEALTH INSURANCE, PAYMENT

      Cons

      Nothing at all, great company, keep going!

      avatar
      Nespresso Response
      2y
      Hello, Thank you for such a positive and encouraging feedback. Creating a comfortable environment for our people is our main priority, and it is a pleasure to know you recognize our Total Rewards package, which includes base salary, bonus/incentives, and various benefits. We will make sure to pass your feedback to the respective team. Wishing you all the best with your future endeavors. Thank you.
      3.0
      Jul 26, 2023

      Nespresso Brand Marketing

      Brand marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good exposure to multiple marketing functions and aspects

      Cons

      Not enough visibility of management-level work, lack of guidance

      avatar
      Nespresso Response
      2y
      Hello, Thank you for taking the time to share your feedback. We're pleased to hear that you recognized an important aspect of our company's culture such as providing our employees with valuable learning experiences. Regarding the cons you mentioned, we are sorry you felt the lack of guidance. At Nespresso, we are constantly working to maintain clarity and open communication across our organization. Additionally, we set our training and development programs, so that the leadership teams have enough expertise to support our employees throughout their journey with us. If you want to share more specific details or suggestions regarding your concern, we encourage you to discuss them with your former local HR team. Wishing you success in your future endeavors. Thank you.
      1.0
      Jul 26, 2023

      Great benefits but wrong fit for management roles

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee welfare, great office location.

      Cons

      From the previous template replies, I understand that “the company invest a great deal in their people.” However some in the management level are the wrong fit for their role. The instruction were passed down word for word from the final decision maker without understanding what the market wants. Cost saving is vital but they have to do it with common sense in order to bring the company to greater heights. With the number of negative reviews below, I believe it is a good time to create an employee feedback on our line managers and for the higher management. Listen to what the junior rating employees have to say, this will be true to what Nestle workplace value “ Providing a healthy working environment”

      avatar
      Nespresso Response
      2y
      Hello Colleague, We appreciate your feedback. It is good to know you value our Total Rewards package and that you are satisfied with the office location. Regarding the cons you mentioned, we can assure you that we treat well-being of our people with the utmost importance. At Nespresso, we put a lot of effort into training, and we want our management team to assist, inspire, and take care of other employees, so that everyone feels comfortable. Your perspective on management structure is very valuable to us, as it allows us to improve our ways of working. We will share your feedback with the responsible team, but you are always welcome to share more details with your local HR team as well. Wishing you continued success at Nespresso. Thank you.
      Viewing 490 - 492 of 1,877 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,233 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.