Nespresso reviews

3.8

74% would recommend to a friend

(1,877 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Aug 10, 2023

Great and not so great

Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, excellent coffee, great sustainability message.

Cons

The store manager was a horrible human being. No one seem to care or were willing to do anything about it.

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Nespresso Response
2y
We appreciate you taking the time to share your feedback. We are so pleased to read you found amazing benefits. Regarding your constructive feedback, it’s worth noting we invest significantly in our employees’ learning and development. This applies especially to our managers, to equip them to lead with empathy and compassion. Our HR team is ready to respond when notified if managers are not meeting these expectations. Let me assure you, Nespresso is dedicated to fostering an environment that inspires and excites our employees. Please reach out to me directly if you would like to discuss further, I would welcome the opportunity. Barbara LaRocca VP of HR
4.0
Aug 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Gifts, free coffee machine and coffee. Good people

Cons

Work life balance, staffing issues

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Nespresso Response
2y
Hello, Thank you for sharing your feedback with us. We are happy to know that you recognized the different benefits we provide as a part of our Total Rewards package. We are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. Regarding the cons you outlined, it's unfortunate to hear that you were not satisfied with some elements of your working experience. At Nespresso, we always strive to find the right balance between the customer and business needs and the flexible work hours of our teams. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former local Management or HR team. We wish you much success with your future endeavors. Thank you.
3.0
Jul 28, 2023

Ok

Recommend
CEO approval
Business Outlook

Pros

Friends and family discount program

Cons

Heavy corporate spirit with light incentive

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Nespresso Response
2y
Hello, Thank you for providing feedback on your experience with us. We are happy you appreciate different perks of our Total Rewards package. At Nespresso, we believe in creating an inclusive environment for our employees, where they can enjoy the benefits with their close ones. Regarding the cons you mentioned, we continuously strive to foster a motivating atmosphere, where everyone feels valued and supported to find the right fit within our company and ensure our team's success. If you want to share any additional suggestions or ideas with your former local HR team, do not hesitate. We wish you well in your new endeavors. Thank you.
Viewing 487 - 489 of 1,877 Reviews

Glassdoor has 3,233 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.