Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 123 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 156 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

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Nespresso

Nespresso reviews

Compare reviews

3.8

74% would recommend to a friend

(1,868 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Nov 29, 2025

Still ok

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Team is good and environment is good

Cons

Shifts and overtime for free

Nespresso Response

5mo

Hello, Thank you for sharing your thoughts about your experience with us. We’re delighted to hear that you found our team and work environment to be positive and supportive. We also appreciate your feedback regarding the cons, we are actively seeking solutions to ensure that our employees feel supported, and maintain a healthy work-life balance. If you have any further suggestions or concerns, please don’t hesitate to reach out to your former local HR team. Wishing you the best in your future endeavors. Thank you.

2.0

Nov 27, 2025

Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, benefits and hours,

Cons

Head of boutique is very overbearing, team were on edge every time she was in

Nespresso Response

6mo

Hello, Thank you for sharing your feedback with us. We are pleased to hear that you were satisfied with the salary, benefits, and work hours provided at Nespresso. However, we regret to learn about the challenges you experienced during your time with us. At Nespresso, we continuously strive to foster a supportive and comfortable work environment for everyone, and we are sorry that your experience was not entirely positive. Your review is much appreciated, as we constantly seek to improve. If you want to share more details with us, please feel free to contact your former local HR team. We wish you well with your new endeavors. Thank you.

5.0

Nov 26, 2025

Great place work

Sdr manager

Recommend

CEO approval

Business Outlook

Pros

Great place work with team

Cons

Micromanage and limited location oddly

Nespresso Response

5mo

Hello colleague, Thank you for sharing your insights about your experience with us. It’s always rewarding to know that our efforts to foster teamwork and collaboration are appreciated. Regarding the rest of your feedback, we understand how it affects your overall work experience, and we are committed to finding ways to empower our employees and enhance flexibility. Your feedback is much appreciated. If you have any additional suggestions or concerns, please feel free to reach out to your local HR team. Wishing you all the best in your journey with us. Thank you.

Viewing 46 - 48 of 1,868 Reviews