Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (37) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 123 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 156 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

Compare reviews

3.8

74% would recommend to a friend

(1,868 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 3, 2025

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Perks and training Good environment

Cons

Shifts and pressure for goals

Nespresso Response

5mo

Hello, Thank you for sharing your review with us. We’re glad to hear that you appreciated the perks and training, as well as the positive work environment we strive to maintain. Concerning the drawnacks you mentioned, it is unfortunate to read that you felt pressure at work. We are committed to finding ways to support our employees in achieving their targets while maintaining a healthy work-life balance. If you have any additional suggestions or concerns, please feel free to reach out to your former local HR team. Wishing you all the best in your future endeavors. Thank you.

1.0

Dec 2, 2025

Toxic work environment

Sales

Recommend

CEO approval

Business Outlook

Pros

- Pay was not bad - Benefits that the company provided are great - Medical, Dental insurance was cheap - Free coffee and machines

Cons

- The management here is so toxic that it is not funny - Favoritism plays such a huge part here, that if you don't play politics or become a "spy' for the managers to snoop on other employees, then expect to be micromanaged and treated worse to the point where you want to quit - Do not expect HR to take any of your complaints seriously. Any issue regarding management will be swept under the rug

Nespresso Response

5mo

Hello, Thank you for sharing your insights regarding your time with us. We’re glad to hear that you found the pay and benefits, including medical and dental insurance, to be satisfactory, as well as the availability of free coffee and machines. We are continuously working to enhance our workplace culture and are committed to fostering an environment where all employees feel valued and heard. We will take your comments into consideration as we strive to create an even better workplace. Thank you.

3.0

Nov 30, 2025

No commission for Part-time workers but required to help upsell by certain assistant boutique manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pretty chill job for the hourly rate

Cons

many different machines to sell, no commission in boutiques so no motivation to sell.

Nespresso Response

5mo

Hello colleague, Thank you for sharing your insight about your experience with us. We’re pleased to hear that you found the job to be enjoyable. Regarding the commission in boutiques, we understand that this can affect motivation and overall job satisfaction. At Nespresso, we are committed to exploring ways to enhance our incentive structures to better support our sales team. Your honesty is greatly appreciated. If you have any additional suggestions or concerns, please feel free to reach out to your local HR team. Wishing you well in your career with us. Thank you.

Viewing 43 - 45 of 1,868 Reviews

Jobs at Nespresso

Coffee Specialist

Buenos Aires

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Nespresso

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Great company

Toxic work environment

No commission for Part-time workers but required to help upsell by certain assistant boutique manager

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