Nespresso reviews

3.8

74% would recommend to a friend

(1,867 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits Free coffee machine

Cons

Nothing bad really Long hours

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Nespresso Response
6mo
Hello, Thank you for your willingness to share your thoughts on your experience at Nespresso. It is delightful to read that you appreciate our efforts in providing our people with various perks and benefits, such as free coffee machines. Regarding the cons you mentioned, we are sorry to hear that you were not satisfied with your work hours. Given that our employees are our top priority, we are constantly striving to maintain a healthy work environment and to find the right balance between our business goals and comfortable schedules for everyone. Your review is valuable to us, as it allows us to improve. You are always welcome to reach out to your former HR team to share more details with us. Wishing you much success in your new endeavors. Thank you.
3.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good challenging place with interesting brand partnership from HQ from B2C perspective. Being part of Nestle company, get to enjoy Nestle employee benefit and Nespresso employee benefits.

Cons

Over streamlined of manpower and uncertain direction + unrealistic budget every year

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Nespresso Response
6mo
Hello colleague, Your feedback is much appreciated. Thank you for recognizing our efforts in building a dynamic environment that challenges people to win. It is also a pleasure to read that you appreciate the different perks and benefits we provide our employees. Regarding the points for improvement you mentioned, we are continuously working to review and refine our internal procedures to provide clear guidance and support. At Nespresso, it is important to us to equip our teams with the necessary tools to tackle their tasks effectively. Your insights are essential in helping us recognize areas where we can improve. If you want to share some additional comments with us, please feel free to contact your HR team to discuss your concerns. We wish you all the best in your journey with us. Thank you.
1.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Nothing at all, cannot think of one thing.

Cons

Unprofessional to their employees and to their customers. Awful service. Left after 3 weeks

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Nespresso Response
6mo
Hello, Thank you for sharing your review with us. We’re truly sorry that your experience did not meet expectations. At Nespresso, our people are our top priority, and we constantly strive to foster a collaborative and respectful work culture, where everyone feels supported and cared for. Your feedback is much appreciated, and it will be shared with the responsible team. You are also always welcome to share more details with us so that we can address the concerns you raised. We wish you well in your new endeavors. Thank you.
Viewing 49 - 51 of 1,867 Reviews

Glassdoor has 3,216 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.