Nespresso reviews

3.8

74% would recommend to a friend

(1,877 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Sep 12, 2023

Wasn’t great

Recommend
CEO approval
Business Outlook

Pros

Free coffee, and fun freebies

Cons

Stressful and rude customers, poorly designed store caused lots of issues

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Nespresso Response
2y
We appreciate you taking the time to share your feedback. At Nespresso, we value the work of our customer facing teams and are constantly looking for ways to innovate and further support them. Please reach out to us directly if you would like to discuss further. -Your Nespresso HR Team
4.0
Sep 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Good environment for working mothers

Cons

(Local Market) Good and clear overall system for career advancement, rarely put into use for lower positions.

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Nespresso Response
2y
Hello Colleague, Thank you for taking the time to share your feedback on your experience at our company. We're pleased to hear that you find our company to be a good environment for working mothers. Supporting all our employees, including working parents, is essential to us, and we strive to create a workplace where everyone can thrive. Regarding the cons you mentioned, we acknowledge the importance of having a clear system for career growth and development, and are actively working to ensure that it is more effectively implemented across all levels within the organization. We encourage you to reach out to our HR team if you have any specific suggestions or additional feedback to share. Wishing you continued success with us. Thank you.
4.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Career progression and management is good

Cons

Work-life balance off and salaries low

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Nespresso Response
2y
Hello Colleague, Thank you for the feedback. It's a pleasure to know that you are satisfied with your management. Also, we are proud to offer our employees different opportunities to grow and develop their careers. It is our belief that with the help of the right management everyone can feel enabled to make a difference within their realm of work. Regarding the cons you outlined, it is unfortunate to hear you are not satisfied with some elements of your experience. At Nespresso, we always strive to find the appropriate balance between the customer and business demands and agreeable working hours of our teams. In addition to this, we offer our employees at Nespresso a market-competitive Total Rewards package, which includes base salary and various benefits. We would like to hear more from you to look into your concerns and improve our ways of working. Please, reach out to your local HR or Management team. With your additional comments, we can look further into what you raise and find the best possible solution. Wishing you continued success at Nespresso. Thank you.
Viewing 475 - 477 of 1,877 Reviews

Glassdoor has 3,233 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.