Nespresso reviews

3.8

74% would recommend to a friend

(1,877 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Sep 18, 2023

Very good Company to work with

Recommend
CEO approval
Business Outlook

Pros

Amazing brand, inspiring leadership and CEO, motivated people that share the passion, a great superior product

Cons

Internal organization, no clear ownership and overlap of responsibilities

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your thoughts about your experience with us. Your feedback is highly appreciated, as it plays a crucial role in our journey towards continuous improvement. At Nespresso, we take pride in our mission and product range, and it's fantastic to know that you find them amazing. Regarding your feedback highlighted in cons, we are sorry your experience was not entirely outstanding. Given we are striving for excellence, we are constantly working towards defining responsibilities clearly and minimizing overlaps to enhance the overall experience for our teams and leadership. If you have any specific suggestions or ideas for us to improve further, please feel free to share them with your HR team. Wishing you continued success in your journey with us. Thank you.
4.0
Sep 15, 2023

Good Company

Recommend
CEO approval
Business Outlook

Pros

Overall good place to work - Nothing wonderful or terrible

Cons

Old employees push bad processes with no desire for improvement

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your feedback with us. Though it is nice to know that you consider Nespresso a good place to work, it is upsetting to read the cons you mentioned. We strive to create an enjoyable working environment for our employees where everyone can grow and succeed. At Nespresso, we are consistently seeking to improve and innovate our operations to ensure that our people are well-informed, properly trained, and supported on every level. We would like to hear more from you to look into your concerns. Please, reach out to your local HR team. With your additional comments, we can look further into what you raised. Wishing you continued success at Nespresso. Thank you.
5.0
Sep 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Generous with staff discount and benefits

Cons

Raises are not really given

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Nespresso Response
2y
Hello, Thank you for sharing your feedback and review with us. We are happy to know that you recognize different perks and benefits that we provide to our people as a part of our Total Rewards package Regarding the cons you mentioned, it's unfortunate to read you were not fully satisfied with your working experience. At Nespresso, we are committed to creating a comfortable working environment. We have regular salary reviews and offer market-competitive fixed and variable pay, as well as many career growth opportunities for all our employees, so that everyone feels fulfilled in their position. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former local Management or HR team. We wish you much success with your future endeavors. Thank you.
Viewing 472 - 474 of 1,877 Reviews

Glassdoor has 3,233 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.