Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "Good benefits, great team, free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Good training on full time employees" ((in 51 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,877 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Ratings by demographic groups

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Gender

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Sep 8, 2023

Not worth the stress

Senior coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee machine when you start

Cons

The don’t care for you or help you - if you become a manager they don’t train you. They steal your coffee allowance for months on end and don’t give it back - for no reason

Nespresso Response

2y

Hello, Thank you for sharing your feedback about your experience at our company. We genuinely appreciate your input about the perks at Nespresso that you liked. Regarding the drawbacks you pointed out, we aim to provide our employees with the support and resources they need to succeed and enjoy their time with us. Additionally, we are actively working to enhance our leadership development programs, so our managers are well-prepared for their roles. As for the coffee allowance, we'll look into this matter promptly to ensure that allowances are managed correctly. If you would like to discuss your concerns further or have any additional feedback, please feel free to reach out to your former HR team. We wish you all the best in your future endeavors. Thank you.

5.0

Sep 7, 2023

Good

Student job

Recommend

CEO approval

Business Outlook

Pros

Good energy Different workshop in month

Cons

The distances sometimes is so far

Nespresso Response

2y

Hello Colleague, Thank you for sharing your feedback with us. We are happy to know that you enjoy the working atmosphere. At Nespresso, we aim to build an environment that empowers people to succeed, as well as offer different training opportunities to everyone. Regarding the cons you mentioned, it is upsetting that you find the distances rather large. Our employees are our top priority, and we always strive to provide comfortable working conditions for them. If you want to share some additional comments with us, please, contact your local HR team to discuss your concerns. Wishing you continued success at Nespresso. Thank you.

3.0

Sep 6, 2023

Selfish employer

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Medical and dental benefits for full time employees

Cons

Managment doesn't take nespresso values seriously. Everything is fine on paper not in practice

Nespresso Response

2y

Hello Colleague, Thank you for providing your feedback. Though it's great to know that you value our Total Rewards package and health related benefits it includes, it's unfortunate to hear that you are not satisfied with your experience with management. At Nespresso, we invest in the development of our leaders, so that they are always guided by our company values, as our principles are of utmost importance to us. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise and improve our ways of working. Please, feel free to reach out to your local HR team. They will discuss that situation with you confidentially. Wishing you continued success at Nespresso. Thank you.

Viewing 478 - 480 of 1,877 Reviews

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