Nespresso reviews

3.8

74% would recommend to a friend

(1,877 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Sep 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Good life balance Benefits Free coffee and free machine

Cons

Same as with any other retail environment.

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Nespresso Response
2y
Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team
3.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

- Job almost too easy - If working in important boutique everything will be fine

Cons

- Impossible to grow and have a development plan from upper management

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Nespresso Response
2y
Hello, Thank you for the feedback and review. Our employees are our top priority, and we always strive to create comfortable working conditions for everyone. Regarding the cons you described, we are sorry that you were not fully satisfied with your experience, especially with your communication with the management team. At Nespresso, we focus a great deal on our people’s career development and talent management, so that everyone is well-informed and supported. We offer all our employees different career advancement and professional development opportunities, so that everyone can find the right fit within our company. This feedback is important and valuable to us, as we constantly seek to improve, and we will make sure to pass it to the respective team. If you want to share some additional comments, please, feel free to contact your former local HR team to discuss your concerns. We wish you well with your new endeavors. Thank you.
5.0
Sep 18, 2023

Great part-time job

Recommend
CEO approval
Business Outlook

Pros

- flexible working hours - free coffee every month

Cons

- busy retail environment - only 20% off off accessories

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your thoughts on your experience with us. We're delighted to hear that you value the flexibility in your working hours and enjoy the perk of free coffee every month. Providing a work environment that supports our employees' needs is one of our essential priorities. Regarding the cons you mentioned, we appreciate your dedication to offering best possible service to our clients . Additionally, we continuously review our policies to ensure they align with our employees' expectations. We would like to hear more from you to look into your concerns. Please, reach out to your local HR team. With your additional comments, we can look further into what you raised. Wishing you continued success at Nespresso. Thank you.
Viewing 469 - 471 of 1,877 Reviews

Glassdoor has 3,233 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.