Nespresso reviews

3.8

74% would recommend to a friend

(1,867 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jan 16, 2026

Good benefits and good team

Recommend
CEO approval
Business Outlook

Pros

Good benefits such as a quarterly bonus.

Cons

Have to push subscriptions constantly even if the customer clearly doesn’t want to get one.

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Nespresso Response
4mo
Hello, Thank you for sharing your feedback about your experience with us. We are pleased to hear that you appreciated the good benefits and enjoyed being part of a supportive team during your time at Nespresso. We also acknowledge your concern regarding the pressure you experienced. Your insights are valuable as we strive to create a balanced approach that prioritizes both customer satisfaction and employee well-being. We appreciate your contributions and wish you all the best in your future endeavors. Thank you.
1.0
Jan 7, 2026

Worse place to work

Recommend
CEO approval
Business Outlook

Pros

Salary and benefits were okay

Cons

Wish I could have read some reviews before joining. Too much politics and favoritism. You just hope if you can get some decent manager otherwise you are screwed. HR people are sitting ducks. No feedback or action or performance improvement ideas and zero empathy

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Nespresso Response
4mo
Hello, Thank you for sharing your insights on your experience with us. Even though it is pleasant to read that you were satisfied with your salary, as we always make sure to keep it at the market-competitive level, it is upsetting to read the drawbacks you mentioned. At Nespresso, we invest a great deal in our organisation to foster the right caring culture where people respect and support each other. It is also important to us to ensure that everyone is free to share their thoughts and suggestions, as this is the way we grow. Your feedback is much appreciated. Given that we always strive to improve, it will be shared with the responsible team. We wish you well in your new endeavors. Thank you.
4.0
Jan 5, 2026

Nice experience

Recommend
CEO approval
Business Outlook

Pros

Very good work environment with supportive co-workers. Flexible schedule.

Cons

High workload during peak hours. Pressure to meet targets.

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Nespresso Response
4mo
Hello colleague, Thank you for sharing your feedback with us. We appreciate your acknowledgement of the collaborative atmosphere that our team members foster and the adaptability offered by our flexible scheduling options. Regarding the cons you outlined, the demands during peak hours can be challenging, and we acknowledge the stress that comes with striving to meet targets. We are committed to further exploring ways to equip our employees to manage their responsibilities without undue stress. We will carefully consider your feedback. Thank you.
Viewing 34 - 36 of 1,867 Reviews

Glassdoor has 3,216 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.