Nespresso reviews

3.8

74% would recommend to a friend

(1,868 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jan 5, 2026

Nice experience

Recommend
CEO approval
Business Outlook

Pros

Very good work environment with supportive co-workers. Flexible schedule.

Cons

High workload during peak hours. Pressure to meet targets.

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Nespresso Response
4mo
Hello colleague, Thank you for sharing your feedback with us. We appreciate your acknowledgement of the collaborative atmosphere that our team members foster and the adaptability offered by our flexible scheduling options. Regarding the cons you outlined, the demands during peak hours can be challenging, and we acknowledge the stress that comes with striving to meet targets. We are committed to further exploring ways to equip our employees to manage their responsibilities without undue stress. We will carefully consider your feedback. Thank you.
4.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun and easy place to work

Cons

Not much to report here

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Nespresso Response
5mo
Hello colleague, Thank you for providing us with such positive feedback. It is delightful to read that you are satisfied with your work experience. Your recognition of our efforts in fostering a welcoming and supportive environment for everyone is much appreciated. You are also always welcome to reach out to your HR team with any additional details or suggestions you want to share. Wishing you continued success at Nespresso. Thank you.
3.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

O ordenado é bastante atrativo mesmo para um part-time

Cons

Imensa pressão por objetivos e muitas campanhas sem benefício algum, nota-se um problema grave no comando da sede em PT. Mesmo obtendo um bom prémio trimestral, não chega próximo dos prémios dos managers e chefes acima que até se entende porque tanta pressão nos atendentes.

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Nespresso Response
5mo
Hello, Thank you for sharing your thoughts about your time with us. It is pleasant to read you were satisfied with your salary, as we always make sure to keep it at the market-competitive level. However, it is upsetting to read that you experienced stress in your position. At Nespresso, we invest a great deal in our organisation to foster the right caring culture where people respect and support each other to succeed together. We will share your feedback with the responsible team, as it is very helpful for our improvement. You are also always welcome to share more details with your local HR team. We wish you well in your new endeavors. Thank you
Viewing 37 - 39 of 1,868 Reviews

Glassdoor has 3,217 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.