Nespresso reviews

3.8

74% would recommend to a friend

(1,867 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jan 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office location, great view. Amazing team.

Cons

None, working here was a positive experience.

avatar
Nespresso Response
4mo
Hello, Thank you for sharing your feedback about your experience at Nespresso. We are thrilled to hear that you enjoyed your time with us and consider our company a great place to work. Your positive remarks about the office location and the team are much appreciated. We pride ourselves on creating a space where everyone can work together comfortably. We wish you all the best in your future endeavors! Thank you.
5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Nespresso has been a highly rewarding experience, offering strong opportunities for internal growth. I started my career almost 7 years ago as a retail employee and have grown into a corporate role since then. The company stands out for its genuine commitment to customer experience and its strong value for employee development. The culture is collaborative and people‑focused, allowing me to partner closely with managers and teams to help them feel confident and prepared. Leadership is approachable and open to new ideas, and I’ve consistently felt trusted and empowered to lead initiatives, expand my skills, and influence training programs that directly support the organization

Cons

Like any retail-centered organization, there are fast-paced moments, seasonal peaks, and shifting priorities. There's the need to constantly adapt to changing business needs, new launches, and evolving expectations — which can be challenging, but also part of what keeps the role exciting.

avatar
Nespresso Response
4mo
Hi there, Thank you for sharing your feedback about your experience at Nespresso. We are delighted to hear that you find our company a great place for growth and appreciate the opportunities for internal development. Your progression from a retail employee to a corporate role highlights our commitment to employee development. It’s great to hear that you feel empowered to lead initiatives and find our leadership approachable. Thank you once again for your valuable feedback. We look forward to your continued success at Nespresso!
3.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good enviroment, friendly maângermen and easy work

Cons

Low pay, low bonus, little benefits

avatar
Nespresso Response
4mo
Hello, Thank you for taking the time to provide us with insights into your experience at our company. We appreciate you recognizing our efforts in fostering a pleasant atmosphere at work. We are also pleased to hear that you were satisfied with your management, as providing our people with the necessary support is very important to us. Regarding the points for improvement you mentioned, it is upsetting to read that you weren’t satisfied with your salary. We regularly review the compensation and benefits of our employees to ensure they are fair and remain at a market‑competitive level. Your feedback is very important to us, as it helps us improve. You are also welcome to reach out to the HR team with any additional details or suggestions. Wishing you much success in your new endeavors. Thank you.
Viewing 31 - 33 of 1,867 Reviews

Glassdoor has 3,216 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.