Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jun 11, 2024

Review

Recommend
CEO approval
Business Outlook

Pros

In the boutique that I worked at, speaking with the customers was a lot of fun. The atmosphere of connection that they’ve curated at Nespresso is phenomenal. The team was really nice!

Cons

Management at my boutique weren’t as understanding about life outside the company.

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Nespresso Response
2y
Hello, Thank you for sharing your review with us. Creating a supportive and welcoming atmosphere for our people is very important to our company, and we are delighted to read that you appreciated the work environment. In addition to this, it is a pleasure to know that you enjoyed working with customers, as we greatly cherish the efforts of our boutique employees in providing quality service. Regarding the cons you highlighted, at Nespresso, we understand the importance of a healthy work-life balance and constantly strive to make sure that our teams have comfortable work hours and that our business needs are met. Your feedback is significant and valuable to us, as we always seek to improve. If you want to share more details with us, please feel free to contact your former local HR team. We wish you much success with your new endeavors. Thank you.
3.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Amazing base salary, regular bonuses, free coffee and machines, monthly Nespresso credit. Great team and training program, international company with resources and incentives.

Cons

Pop Up shops are badly constructed, chaotic and unsafe. With no privacy and a stock room 15 minutes away, it’s a difficult environment to work in 40-50 hours per week.

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your experience with us. We’re glad to hear that you value the competitive salary, bonuses, and the supportive team environment, as well as the training programs that are part of our Total Rewards package. We also take your concerns about the conditions of the pop-up shops seriously. At Nespresso, ensuring a safe and organized work environment is our top priority, especially during long hours. Your feedback is crucial and will be considered as we work to enhance the operational aspects of our stores. If you have any further insights or suggestions, please don’t hesitate to reach out to your local HR team. Wishing you continued success in your role. Thank you.
4.0
Jun 7, 2024

Fun for students

Recommend
CEO approval
Business Outlook

Pros

Good products and experiences are good

Cons

I don’t like the compensation

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your thoughts about your experience with us. Your feedback is highly appreciated, as it plays a crucial role in our journey towards continuous improvement. At Nespresso, we take pride in our product range, and it's fantastic to know that you find it amazing. Also, it's a great pleasure to read that you are satisfied with your work experience. At Nespresso, we always strive to create a positive environment where everyone feels supported and cared for. Regarding your concern about the salary, we understand that compensation is a significant aspect of job satisfaction. Rest assured, we continuously evaluate our salary structures to ensure they remain competitive within the market. If you want to provide additional information and suggestions, please reach out to your local HR team. We wish you continued success in your career with us. Thank you.
Viewing 322 - 324 of 1,873 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.