Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Good place to work Good remmuneration Flexible working approach

Cons

Very little progression opportunities Progress incremental

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Nespresso Response
2y
Hello, Thank you for sharing your feedback with us. We are pleased to know that you enjoy our market-competitive salary. Our company strives to find the right balance between the customer and business needs and flexible working hours of our teams. In addition to this, we foster a healthy working environment by ensuring our employees' safety and well-being. Concerning the cons you outlined, we are sorry to hear that you were not completely satisfied with your experience. At Nespresso, we focus greatly on our employees' career development and talent management to provide opportunities across the company for our people to develop their careers. Your feedback is valuable to us, as we constantly seek to improve. If you want to share more specifics with us, please feel free to reach out to your former local HR team to share your concerns further. Wishing you well in your new endeavors. Thank you.
3.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, free coffee, good for a retail job

Cons

Low staff, high standards, not great management

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Nespresso Response
2y
Hello, Thank you for your feedback and review. We are proud to offer our employees with various benefits as a part of our Total Rewards package, which includes a market-competitive salary. Also, we're delighted to hear that you enjoyed the perk of free coffee. Regarding the cons you outlined, it is important for our company that we foster positive working conditions. We invest a great deal in our teams and management to have the right caring culture where people respect, help, and inspire each other to grow and succeed. Additionally, we always strive to make sure everyone feels safe and supported on every step of their professional journey with us. Your feedback is valuable to us, as we constantly seek to improve. If you want to share more specifics with us, please feel free to reach out to your former local HR team to share further your concerns. Wishing you well in your new endeavors. Thank you.
5.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits and pay Inclusive and friendly team

Cons

The only con is that during the probation period of 6months, you aren't able to access the employee discounts and benefits

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your experience at Nespresso. We appreciate your feedback and are delighted to hear that you have found our benefits and pay to be great. We are also thrilled to know that our team has been inclusive and friendly. It's rewarding to see that we are meeting your expectations in these important areas. Regarding the concern you raised, during the probation period, we have certain policies in place to ensure a fair and consistent evaluation of new employees. However, we are constantly reviewing our procedures to find ways to enhance the overall working experience. Your input is valuable to us, and we are always open to exploring ways to improve our policies and benefits to better support our employees. We wish you continued success in your career with us. Thank you.
Viewing 325 - 327 of 1,873 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.