Does NTB pay their employees well?

According to anonymously submitted Glassdoor reviews, NTB employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at NTB. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NTB?

45% of NTB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NTB 2.6 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at NTB?

Store Manager (46) , Service Manager (44) , General Service Technician (29) , Sales Associate (27) , Mechanic (25) , Technician (25) , Tire Technician (24) , Manager (19) , Automotive Technician (13) , Assistant Manager (10) , General Manager (10) , Auto Technician (8) , Customer Service Advisor (8) , CSA - Customer Service Associate (7) , Customer Service Representative (6)

What are the pros of working at NTB according to real employee reviews?

"Decent pay but longer hours than before" ((in 44 reviews)); "Benefits are good but pay higher monthly" ((in 31 reviews)); "Good people working in the Columbus market" ((in 22 reviews)); "The coworkers were great and you get some downtime." ((in 13 reviews)); "good money depending on location good coworkers" ((in 13 reviews))

What are the cons of working at NTB according to real employee reviews?

"Poor management although it seems to be improving" ((in 35 reviews)); "Upper management does not care about you at all." ((in 32 reviews)); "Can be long hours and a lot of micromanaging" ((in 29 reviews)); "I worked at three different stores and had more then a dozen different managers." ((in 18 reviews)); "no work life balance here" ((in 17 reviews))

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NTB

NTB reviews

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3.0

45% would recommend to a friend

(544 total reviews)

Henry Schwarz

47% approve of CEO

35% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Career opportunities

2.8

Compensation and benefits

2.7

Culture & values

2.7

Senior management

2.6

Work/Life balance

NTB has an employee rating of 3.0 out of 5 stars, based on 544 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NTB employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

544 reviews

2.0

Jun 1, 2020

Don't be fooled by the smoke and mirrors

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

2% match on 401 k

Cons

Service workers inexperienced, customers all think you are there to take their money for unneeded services

1.0

Mar 4, 2020

Outdated systems and too much pressure

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The only good thing about working here are my friendly colleagues

Cons

Outdated systems and too much pressure to upsell. It's hard too work in a place where innovation and improvements are not welcome. The company would rather spend on other things than to spend on systems upgrade which they think is just a waste of money. Aside from that, there's too much pressure to upsell. They want us to have an aggressive type of selling which I don't like to.

3.0

Feb 26, 2020

Company with high staff turnover

Service manager

Recommend

CEO approval

Business Outlook

Pros

A lot of learning on systems and customer service

Cons

Corporate not sensitive to the plight of operational staff

Viewing 40 - 42 of 544 Reviews

Jobs at NTB

Automotive Repair Store Manager

Automotive Retail Sales Associate

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Reviews by job title

Don't be fooled by the smoke and mirrors

Outdated systems and too much pressure

Company with high staff turnover

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