Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

61% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1437) , Sales Consultant (848) , Sales Associate (835) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (97) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 609 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 460 reviews)); "Flexible hours and easy to get shifts swapped" ((in 345 reviews)); "Helpful and friendly colleagues" ((in 305 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 173 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 666 reviews)); "management is poor and rude" ((in 618 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 401 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 204 reviews)); "Minimum wage and very busy" ((in 148 reviews))

NEXT reviews

3.6

61% would recommend to a friend

(7,994 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,994 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

2.0

Dec 17, 2017

Dont work here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

At least it's a job

Cons

Everything. I ended up quitting because I was fed up with how staff were treated specially during sales. It was common for some people to finish sales prep at midnight and then be expected back to work at 5 or 6 am not abiding by the 11 hour rest period that is legally required. I was constantly having my hours cut down to less than 4-hour shifts which seeing as how I had a long commute I did not think was acceptable and was frankly tired of it

1.0

Oct 8, 2017

Don't stay here longer than necessary

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

- Flexible hours (except for Christmas periods) - good for part-time staff

Cons

- Employees are constantly berated when the shopfloor/stockroom is untidy but there are never enough staff in each day to be able to do the work - Employees are never praised for hard work, but are quickly criticised for not signing up enough customers to the company's online shopping promotion - Manager does not deal with people well at all and I often felt very patronised - Very nepotistic when it comes to employment - Matters of conflict were dealt with unprofessionally - Nonexistent workplace culture - probably why the staff are so demotivated - Disgusting staff facilities - for the many years I worked there, the toilets were always blocked/extremely unhygienic and had a broken door - Felt like an interrogation process whenever you had to phone in sick

1.0

Aug 4, 2017

HIGHLY DO NOT RECOMMEND

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good uniform allowance , kind colleagues

Cons

Unprofessional management VERY stressful work enviroment , poor pay - huge expectations , terrible pressure -costant , I Worked for other retailers but never experienced such a huge stress level ,

Viewing 130 - 132 of 7,994 Reviews

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NEXT

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Dont work here

Don't stay here longer than necessary

HIGHLY DO NOT RECOMMEND

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