NEXT reviews

They say a fish rots from the head, that was my experience Management in a constant state of competition with eachother and stress due to child like behaviour of senior directors / CEO which trickled down through every strand of the organisation Toxic work culture, competition amongst peers and juniors / seniors encouraged in an unhealthy way - secondary school type behaviour ‘Does your face fit’ mentality Fear as a motivator

- Have to buy own uniform at 75% discount for first £75 over 6 months - Shifts can be cut a day in advance - No opportunities to progress through management - Tiny contracts (e.g. 6 hours) though people are expected to work whenever suits management - Pushy customer service model - Allowed to specify 'availability' though put in to work regardless so constantly having to rearrange work - Minimal complicated sick pay - Never know how much you'll get at the end of the month -If you 'pick up' a shift for more hours your contracted hours are frequently cut -Bonuses cut (e.g. parcel pick-up bonus slashed with no warning, delivery bonus made harder to achieve) -Time used to be 1.25 hours between midnight and 6am but that's been cut - Pathetic holiday allowance -No Christmas because all staff required to work Christmas Eve and Boxing Day, frequently starting at 6am -Irregular and odd shift patterns late at night or very early in the morning - Blocked off periods of the year where unable to book holiday. - 'Team leaders' take on more responsibility but don't get extra pay - No full-time contracts unless management, when people expected to work many more hours beyond 35 for a measly salary - Antiquated system, embarrassingly outdated - No weekends - Blame culture for people taking sick pay - Lack of creativity, everything, including displays, have to go through Head Office - PCs and tills continually breaking - Unpaid breaks - 15 minute break if you work a 5 hour shift, 30 minutes if you work 6 or more hours, regardless of whether it's over a mealtime or not - Work shifts and 'query' them then frequently don't get paid for it - Lose 15 mins pay if 2 mins late