MetLife reviews

3.7

68% would recommend to a friend

(6,429 total reviews)
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Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
3.0
Dec 11, 2014
Recommend
CEO approval
Business Outlook

Pros

In 2013 MetLife consolidated it’s retail operations from NJ, Conn, and Cali into Charlotte NC. A headhunter convinced me to talk to the hiring managers. The recruiting pitch was simple. Build a fortune 500 company back to prominence. Be apart of something unique after all how many times do you get to build a large company from scratch back up. Second rebuild the culture. Third movement within the company and pay raises should come after 12 months. Lastly, open communication between management and staff. That attitude lasted 6 months. After that it was time to go back to what was being done before. sit down do your work don’t ask questions, the promotions and pay raises have been freeze due to lack of budget. Which is due to lack of sales. Don’t get me wrong the potential is still there but the reality is they over hired and hired over qualified people for positions and over promised the potential. What you have now is unsatisfied staff and an under preforming company. If you are patient and network really well all will be fine. If not, you better love your job and be the type to never ask questions.

Cons

Culture, no communication between staff and managers. Over promise under deliver.

1.0
Oct 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Like any other financial services company, you will have flexibility in your work schedule. There is generally very little stress for the 1st year. Immediate sales manager is there to help you make your 20K for your first 19 weeks.

Cons

The following is based on 2010 matrix and Met's criterias based on someone who has been with the company for 3-4 years: MetLife's FSR program is good for the first year. Your second year through the third year will be up to you on whether you bring in business. The incredibly bad thing about MetLife's program starts during your third year (around 3.5 year mark). MetLife will start charging you for everything (E&O, Office rent, Admin, Laptop, Phone, Network, Furniture, Chair, Postage--everything). AND on top of this, they will take 58% of your commissions. If you produce higher than 60K, then, they will take 50% of your commissions. This equals to about 11% payout if you produce less than 60K GDC and about 20% payout on your commissions if you produce right around 60K GDC. Absolutely no other financial services company out there to my knowledge pays 11% payout no matter what production bracket you are in. FS companies will either have you pay for everything (like LPL) and give you 90% payout OR they will pay for everything (like Merrill Lynch) and take 50% to 60% of the commissions depending on your production and tenure. In Merrill's case, they also pay you a salary. So most companies will do either of the two. However, not so with MetLife. No matter how you look at it, MetLife has BY FAR the worse deal in the industry. It's so bad, that I truly believe that they are violating the constitution. In summary, MetLife is good if you stay there 1 year (98% of the reviews on here are from people who is brand new or recently quit after less than 2 years of working there, and that's why the reviews are pretty good). Generally speaking, MetLife is o.k. if you stay there 2 years or less. MetLife is worse than a slave trade operation if you stay more than 3 years. I stayed there for 4 years and suffered through very tough times. But now I am with a firm that I really like--a firm that I have alredy mentioned in this post. Grass really IS greener on the other side, because there is NO grass at MetLife after the 3rd year. Also, be VERY careful. Most people quit after exhausting their credit cards while working for MetLife as an FSR. So most people quit the industry after getting in a rut with their credit. Don't do that. Look for another company prior to using up your credit, because otherwise, it will make it that much more difficult for you to find a job with credit issues. I would like to add one more... This is for those who use the term, "unlimited income potential" in some of the reviews. First off, the national average income for FSRs at MetLife is about $24,000 in 2009. It's probably less in 2010. In the Colorado agency, 60% made less than $20,000 in net commissions this year. And if some are in their 4th year, they made less than $10,000 for the whole year due to $1,300 in after-tax monthly charges. You are welcome to make "unlimited income" at MetLife, but I want to remind you that you can also make unlimited income if you find a boat load of gold underneath the deep blue sea. You could also find a truck load of diamonds while hiking up a mountain. The bottom line is that you must consider the average and go from there.

2.0
Jan 11, 2024
Recommend
CEO approval
Business Outlook

Pros

The benefits and the work from home were the best parts of working for MetLife.

Cons

MetLife does not care about their employees. I gave them 5 good, hard working years of my life, only to be terminated because of not meeting one metric out of 7 metrics for 11 months. Guess MetLife thinks it all comes down the numbers and not the people themselves. Good luck finding someone as qualified and trained as I was, because you'll spend another 5 years teaching someone else everything I knew!

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