MetLife reviews

3.7

67% would recommend to a friend

(6,442 total reviews)
avatar

Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
1.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

There was no face time when you are not busy. Employees are offered free coffee with Starbucks beans. The health insurance options are decent. MetLife's general account provides stability in terms of assets under management.

Cons

Where do I begin? .... The organization as a whole seems to have a "self preservation, blame someone else attitude" issue. No one wants to take responsibility for anything, including career development. Unless you are in real estate, salaries are far below market and promotions are few and far between. The organization as a whole struggles with raising outside capital, except for certain strategies. My specific group, the Middle Market Private Capital team, seemed to never to be able to raise outside capital and grow. They hired me with the promise that AUM would grow and that MetLife had incredible work-life balance. Instead, I was belittled on the job and I did not really develop my career any further as I was not challenged, mentored or supported. At the junior level, they typically want to hire an analyst or associate and then push them out after a few years or when they get too expensive. This pattern happened to several team members while I worked there. The funny thing is that it is difficult for them to hire NYC-based financial professionals, especially at the junior level, as the office is hard to get to in Whippany and far away from mass transit. Professional development at a firm wide level and investment in technology is limited. They talk about it but ban large swaths of employees from using new technologies such as Generative A.I. This ultimately puts employees at a disadvantage in a world which is increasingly using A.I. to enhance productivity. Lastly, while it was nice being able to leave at 430 pm if I was not working on something, there were plenty of nights that I had to work on deliverables late at night after getting an email in the evening. This is expected in financial services but they should not claim that they have "work-life balance" as a reason behind lower salaries if in fact, it is not entirely true. Sorry for the rant but in short, I would NOT RECOMMEND working here! There are better roles where you can develop quicker and be in a more professional environment.

1.0
Feb 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Some coworkers were supportive and helpful despite the company's poor handling of pay and employee concerns.

Cons

I would strongly advise anyone considering this company to think twice. Long story short, pay grades changed, and despite still performing the work for the higher pay grade, I was never moved to the correct level. When I raised the issue, I was met with constant runarounds and conflicting explanations. When I escalated the matter to Employee Relations, they relied on information from a supervisor who wasn’t even with the company at the time and essentially dismissed my concerns. They also refused to provide any written correspondence, insisting on only discussing the issue over the phone—seemingly to avoid accountability. For two years, I was underpaid, and despite multiple attempts to resolve it, the issue remains unresolved. If fair compensation and transparency matter to you, I’d recommend looking elsewhere.

3.0
Aug 11, 2024
Recommend
CEO approval
Business Outlook

Pros

1) Currently work from home with only 1 day mandatory in office per month 2) Benefits are fantastic with 22 days of PTO leave per year 3) Most major holidays are off

Cons

1) Your experience with the company is completely dependent on your manager. If you have a good manager you will have a great experience, but if you have a bad manager you will hate logging on for work. 2) Movement in the company is not as easy as MetLife would lead one to believe. Trying to get out of a department is difficult due to each team being so far behind in work. They use being behind as an excuse to force you to stay on their team. 3) At the time of writing MetLife appears to pay less than the average for this class of work. You can make more money doing the same job at different companies.

Viewing 523 - 525 of 6,442 Reviews

Glassdoor has 8,278 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.