MetLife reviews

3.7

67% would recommend to a friend

(6,441 total reviews)
avatar

Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
2.0
Aug 31, 2025

Toxic Environment

Recommend
CEO approval
Business Outlook

Pros

There is always overtime to make extra money.

Cons

Toxic environment, micromanaging. Lack of training. High turnover. Unrealistic goals, Very unorganized, cannot get help when needed. Mgr does not work past 3pm. Overworked & overwhelmed. The amount of work given does not constitute the salary. Verbally abused by claimants because you never get the same claim twice. Management is the reason why new employees leave or terminate. The older employees just change dates & don’t follow up, don’t review medical & changes due date.

2.0
Jul 20, 2025

Hypocritical

Recommend
CEO approval
Business Outlook

Pros

The office is very comfortable and recently updated. They provide complimentary high-end coffee and snacks on every floor. Have an on-site cafeteria and nice place to walk around. There is a pension in addition to the 401k. Pay is ok. Being a global company, there is a wonderful amount of diversity and culture.

Cons

"Remote" to Metlife means one mandatory in office day per month. There is no consistency in leaderships direction. Job expectations and responsibilities change at a whim. Quality expectations are all over the place. People who are honest and work hard get burnt out and slackers are coddled. It's all about who you know and the face you present, not your work performance. To be fair this based on experience only in the LTC dept, I cannot speak for anywhere else

Viewing 520 - 522 of 6,441 Reviews

Glassdoor has 8,277 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.