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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      68% would recommend to a friend

      (6,647 total reviews)
      avatar

      Pat Tomlinson

      33% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Sep 22, 2013

      Poor training, poor management...

      Principal
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great pay... You can negotiate what it will take to hire you... -Very good benefits... -Lots of time off... close the office 1/2 day before the holiday for example -Work remote or from on of the other offices around the country

      Cons

      -Most employees are in it for themselves... You need to have a huge ego to survive or enjoy being very self centered -There is ZERO training, honest!! -Very poor LOB leadership... How some of these folks make it to a leadership role is amazing... stunning actually... -Leadership does not believe in the performance review process... you put your plan in place, have it signed off by your manager and then witness them never reviewing and using it as planned... Amazing exercise in wasting time -Expect a RIF (reduction in force) 2-3 times per year

      2.0
      Sep 10, 2013

      After working here for 10 years you become jaded with the organization because we've seen 6 CEOs in those 10 years.

      Principal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance. Current CEO seems to be doing a good job (stock price is going up) and I think probably he's the best CEO we've had in a while. Keep it up.

      Cons

      Ironically, we're in the HR conulting business, but yet we can't solve our own HR issues such as career development, retention, leadership. With each new CEO they bring change and it's interesting to see the new executive team rearranging the patio furniture without much impact. I work in an emerging market and it's amazing how incompetent the senior leaders (expats) are in my market - no leadership, no accountablity, no engagement, no empowerment, poor communication - more than half the employees are zombied out. Shame on you ...and you know who you are!!!!

      1.0
      Mar 23, 2013

      Lots of potential, rarely realized

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues. Smart people. Defined benefit pension plan. Can't think of other pros to fill in the 20 word minimum.

      Cons

      Hopelessly mired in process. constantly flipping and confusing management structures. Siloed business units. Lots of talk about empowerment, but more and more approvals required for everything

      Viewing 271 - 273 of 6,647 Reviews
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      Glassdoor has 7,718 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.