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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      68% would recommend to a friend

      (6,647 total reviews)
      avatar

      Pat Tomlinson

      33% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      2.0
      May 2, 2014

      Disjointed, discombobulated, and disappointing

      Client service analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid benefits package....great flexibility for those with busy families. Overall a solid company with good leadership at the top of the organization.

      Cons

      Complete lack of consideration for their employees as far as taking responsibility for giving them the training they need to execute their roles effectively. It's like a sickness where everyone assumes you'll just "figure it out". The issue is, it creates a team of people that all have vague understandings of how the systems work and all fit together. They learn the steps to complete individual tasks but have no sense of how that task fits in the scheme of the operation.

      1.0
      Nov 3, 2013

      Top talent is walking out

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunity for developing a solid career experience

      Cons

      The current focus on profitability makes it impossible for Mercer to compete with the other giants in the industry, since they (Aon Hewitt, Towers Watson, etc) have cutting edge technology AND top talent, whereas Mercer's current policies of cost cutting have forced much of the top performers out of the company and this policy also prevents the massive investment in technology necessary to catch up to the competition. The reason why top talent is leaving is because without the proper technology tools the workload doubles and it becomes impossible to achieve the high expectations when co-workers keep leaving and no replacements are hired to take on the workload.

      3.0
      Sep 25, 2013

      Mercer - Work Life Balance?

      Senior investment consulting analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good support for study - Good people - Flat structure with knowledgeable and accessible senior consultants - Large variety of work and great chance to learn the ins and out of the industry - Global company provides insights from around the globe

      Cons

      - Uncompetive pay and reward structure - Currently understaffed - Over focus on chargeable hours - Growth businesses are at time disadvantaged by poorer performing areas of the business - Turn over higher than ideal

      Viewing 268 - 270 of 6,647 Reviews
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      ReviewsMercer reviews

      Glassdoor has 7,718 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.