Mercer reviews

3.7

69% would recommend to a friend

(6,647 total reviews)
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Pat Tomlinson

40% approve of CEO

61% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
5.0
Mar 12, 2019

Extremely blessed !!!

Recommend
CEO approval
Business Outlook

Pros

I’m 22 yrs old and this is my first job out of college and while I’ve only been here just shy of a month I’ve loved the work culture, client work and being part of a larger parent company that is Marsh & McLennan.. I feel like I’m already becoming apart of this cohesive group, making new friends and picking out my mentors that will help me in my journey as a professional -dynamic, exciting work environment -great coworker relationships -my starting salary was a decent bit more than I was expecting out of school which is great -client work is both rewarding and challenging -401k fixed and matching contributions are outstanding

Cons

-unless you’re super passionate about HR or benefits you may be not be super fond of the work that is done on a day to day basis -you may have many projects thrown at you in the beginning with the potential for a lot of the dirty work like contract reviews, peering, etc. -benefits package excluding retirement plans aren’t great as I’ve been told which is ironic for a firm consulting others on their benefit package structures

1.0
Feb 15, 2019

Don’t apply, stay away

Recommend
CEO approval
Business Outlook

Pros

- Ability to work from home - few people are nice and willing to share their knowledge - leave at 1 pm before a holiday -some leaders were GREAT - 3 weeks vacation - 2 weeks of sick time - 5 personal days

Cons

- Cliques, some people were horrible and will throw you under the bus to save their own skin, copying managers and leaders in emails to intimidate you - micromanagement is encouraged - promote people with no previous management experience - many good leaders and employees have been laid off or left for better opportunities - layoffs ever quarter, more at year end - little or no diversity - personal lunches were half eaten or fully eaten if left in the fridge, recommend everyone keep their lunch at their desk - people of color are treated BAD, openly heard employees making racist remarks in kitchen - if you’re LGBT, you’re treated WORST....openly heard a female manager make condescending remarks to gay male in a staff meeting

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Mercer Response
7y
Former colleague: We are very disappointed to hear about the experience you had while working with Mercer. Our diverse and inclusive culture is one of the things that we take a great deal of pride in at Mercer and is consistently one of the most positive and valued aspects of Mercer we hear through our annual colleague survey. We also know that one of the main reasons colleagues come to work with us – and stay with us – is the people they work with every day. We are sorry to hear your experience was not consistent with that way of working and we will look into the feedback points you have provided. In the meantime, if you would like to share additional context about your experience to help us address these points directly, please email ColleagueFeedback@Mercer.com and we will reply directly to you. Thank you again for taking the time to provide your candid thoughts and feedback.
2.0
Feb 7, 2019

Weak leadership and directionless

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great clients, really nice people and people want to do the right thing.

Cons

The UK business is run by the US who have suffocated growth. UK not empowered to build in its one marketplace and the JLT integration will only make it worse in the short term.

Viewing 226 - 228 of 6,647 Reviews

Glassdoor has 7,718 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.