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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      69% would recommend to a friend

      (6,642 total reviews)
      avatar

      Pat Tomlinson

      40% approve of CEO

      61% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Jun 13, 2019

      A pretend organization that shortchanges employes to make its numbers....

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Cafeteria, work at home opportunities

      Cons

      Management makes numbers by cutting bonuses year over year. In my last two years at Mercer I calculated that they paid $20K less than what was promised at the time of hiring. Although I left the company, the cashflow still hurts. What hurts more is the loss of trust and complete disregard of sacrifices made by all of my co workers.

      2.0
      Dec 8, 2018

      How not to run a business

      Senior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      High quality staff, good teamwork at a local level, opportunity to work with some of the UKs largest companies and be involved in developing cutting edge advice.

      Cons

      Skewed reward structure focussed on those that shout the loudest, with no discernable link to talent, revenue generation or client feedback. Micromanagement of consulting staff is stifling their ability to deliver to clients. Lack of investment means technology, research functions and back office systems are increasingly inadequate. Staff morale is poor.

      1.0
      Oct 24, 2018

      Soul destroying

      Client administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits package. Some very talented and intelligent people. Great wide ranging client base.

      Cons

      People managers only interested in furthering their own careers, not those they manage. No career development, you can quickly reach your “ceiling” at Mercer and go no further. Focus very heavily on financials, not so much on client service - which is all being offshored to India so that’ll be great for the existing administrators!! Bonuses as an administrator are APPALLING!!! The worst I’ve ever had, especially for a firm that claims to be “no. 1 consulting firm” - don’t expect a pay rise either.

      avatar
      Mercer Response
      7y
      Thank you for taking the time to share your thoughts and feedback. We are disappointed you did not have the meaningful professional experience that we endeavour to create for our colleagues. We take a great deal of pride in our culture, values and the career development of our employees and are sorry this didn’t come true for you. Future proofing our service offering so that we can offer best of breed service to our clients can be challenging, and we try to provide both stability for all of our colleagues while adapting to an environment that is ever-evolving and focused on the future of work. We will take on board your feedback and wish you the best.
      Viewing 70 - 72 of 6,642 Reviews
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      ReviewsMercer reviews

      Glassdoor has 7,711 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.