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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

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      3.7

      69% would recommend to a friend

      (6,642 total reviews)
      avatar

      Pat Tomlinson

      40% approve of CEO

      61% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Jun 13, 2018

      San Francisco Location is the worst office ever

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The view from the office of the San Francisco Bay.

      Cons

      Everything. This office has the mentality of churn and burn. If you have a life outside of work and are looking to have a work/life balance, this is not the right fit for you. If you do not work overtime then you are slacking. The "People Managers" have no experience managing employees. Office and Department Leaders gossip about their most loyal employees and expect them to work like dogs to keep the business going. There is not a Human Resources Partner onsite so this office struggles with a lot of HR issues including legal. Others in this industry and in the Bay Area know what legal issues this office is facing. Clients should research this office and see how they treat their employees before doing business with them. Client teams are always understaffed because everyone is leaving. If they haven't left yet then they are in process of looking for a new job. This office likes to "promote" Analysts to Associates to take away of their hourly pay so they do not have to pay them for their hours they actually worked. This office likes to throw money at people to try and get them to stay. To top things off, 3 office leaders left the company in 2017 to start their own consulting company and their motto is "People Matter" something that doesn't matter to the San Francisco Mercer Office.

      4.0
      Apr 23, 2018

      Get your money going in

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good time off package, flexibility, great work/life balance

      Cons

      They do not value employees that stay with the company as evident by the lack of raises....every year. Do not expect to ever receive a 2% raise. Been with the company over 5 years and in total have received 3% raise...very typical and yes the employees discuss their raises or lack there of. In the long run, you are making less each year.

      avatar
      Mercer Response
      7y
      Mercer colleague, Thank you for your dedication during the 5+ years at Mercer. We are happy to hear the positive feedback you provided around the time off benefits we provide, and the work flexibility you have experienced in working at Mercer. Regarding our goals and compensation, we do place a great deal of value sharing our successes across our businesses. There are many factors that sit between the goals we set for our overall business and the goals that are set at an individual level – but one common theme prevails which is to reward our talent fairly and transparently. I encourage you to connect with your direct manager to gain a better understanding of our rewards processes if they are unclear. You can also send an email to ColleagueFeedback@Mercer.com to share further context on your questions and concerns.
      2.0
      Feb 14, 2018

      Jobs leaving country - time to bail

      Senior implementation analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is required for most of the IT staff.

      Cons

      Mercer prides itself on employing more women than men in the IT industry. They do in fact do this, however the tradeoff is that they pay less than they pay their men, and women have to work far harder to reach management levels than men do, who are shuffled right up the ladder without a blink of the eye. It's all marketing. IT roles are flying out of the country faster than one can say GOSS. US employees are being laid off at an alarming rate as their client teams are dissolved on the US side.

      avatar
      Mercer Response
      7y
      Mercer colleague, Thank you for taking the time to write this review. Our company’s greatest resource is the collective talent and diverse experiences of our colleagues. The more inclusive we are, the more we can achieve together. We take your comments very seriously because at Mercer we have zero-tolerance for bullying of any kind. We are clearly disappointed in your comments about your experience at Mercer. Please contact us at GlobalEmployeeInformation@mercer.com if you are willing to connect directly and provide more insight into your experience.
      Viewing 73 - 75 of 6,642 Reviews
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      Glassdoor has 7,711 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.