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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

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      3.7

      68% would recommend to a friend

      (6,641 total reviews)
      avatar

      Pat Tomlinson

      48% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      4.0
      Aug 22, 2008

      Doing a good job of taking care of their own.

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learning opportunities at Mercer are excellent. There are several types of learning available. Mercer doesn't just pay lip service to work-life balance. Opportunities are available at every level. Compensation and benefits are strong. Mercer has good tools and advocates the building of strong, close-knit teams.

      Cons

      Career growth could be better. There is typically not enough feedback and recognition from those above supervisory level, in my experience. The review system could use some work. Parent company is having some trouble and the trickle-down effect is troubling. But overall Mercer is a strong company.

      4.0
      Aug 22, 2008

      Good place to work, but could be improved

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best thing about working at Mercer was the work life balance - people weren't chained to their desk until really late. The team in which I worked had really good social events and we worked well together as a result. The London Mercer office building is a really good place to be based

      Cons

      The worst thing about Mercer is the slow decision making, it would take months to get things done. It was also quite difficult to progress quickly up the career ladder and the promotion process was not very transparent. Another issue was the lack of communication from senior management.

      2.0
      Aug 22, 2008

      Needs some improvement in order to retain employees

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/Life balance is great since Analyst positions don't require you to take work home; Work environment is casual which reduces expenses on your wardrobe (most Fridays are jean days); Yahoo AIM is used at work which requires less emails; Time-off is normally approved unless you have client deadlines or a freeze on time-off (extreme cases and rare); Hiring requirements include bachelor's degree which means everyone is educated to a similar level; Yearly goals are set by you and then approved by management; You have a personal growth manager that doesn't have to be your immediate supervisor which allows personnel problems to be addressed without conflict (in most situations)

      Cons

      Success and enjoyment of work depends on work group; Communication is lacking between teams, senior management in office with subordinates; Compensation is lower than competitors since concern is on offering efficient service at competitive prices for clients; Some work is outsourced making job security uncertain; Career growth is unknown at this point for me but from what I've experienced it is hard to transfer between MMC companies; Continued education is not highly valued (masters degree or MBA); Extra benefits are available to all MMC employees but most are located in the metropolitan areas of the NE like New York, Boston, and Washington D.C. (this includes professional organizations, live entertainment, etc.) so it doesn't benefit employees in other locations and the company doesn't have comparable benefits for the locations without access to these benefits

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