Mercer reviews

3.7

68% would recommend to a friend

(6,649 total reviews)
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Pat Tomlinson

33% approve of CEO

60% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,649 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Oct 28, 2019

typical aggressive US corporate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

some good people to work with.

Cons

no growth opportunities. you are just a number and poor senior management. do not practice what they preach around employee wellbeing

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Mercer Response
6y
Dear Former Colleague, Thank you for taking the time to provide your feedback. We are disappointed to hear about the experience you had while working at Mercer. The pace of change is faster than ever but we always strive to provide stability for all colleagues whilst adapting to an environment that is ever-evolving, innovative and focused on the future of work. This does mean that colleagues have to adapt to change. We understand how efficiency changes over the years can be challenging. We take a great deal of pride in our culture, values, leadership and the career opportunities available to all of our colleagues. If you are willing to provide more insight into your experience, feel free to contact us at ColleagueFeedback@Mercer.com so that we can look into this further. We wish you all the very best for your future career endeavors.
2.0
Oct 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Real flexitime, pension benefits, as a whole the company takes care of their staff

Cons

This is not a comment on the company as a whole - limited to accountability in digital business units. Seems that there are no real chiefs - lots of confused indians who think they are chiefs. Staff take advantage of flexitime and are often absent or unavailable which affects ones ability to get projects done. Middle management just not interested in seeing projects completed efficiently. or correctly. Surprising for a management consulting firm.

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Mercer Response
6y
Mercer Colleague, Thank you for your candid response, we are disappointed to hear about your negative experience. As you have explained, Mercer offers an agile working policy like many other companies and we trust colleagues not to abuse this. We often hear from colleagues that the work they do, the clients they work with and the colleagues they work with are the things they value the most. We are sorry to hear your experience this far has not been reflective of our culture. The pace of change is faster than ever but we always strive to provide stability for all colleagues whilst adapting to an environment that is ever-evolving, innovative and focused on the future of work. This does mean that colleagues have to adapt to change. We understand how efficiency changes over the years can be challenging. We take a great deal of pride in our culture, values, and the leadership of our colleagues. If you are willing to provide more insight into your experience, feel free to contact us at ColleagueFeedback@Mercer.com.
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Glassdoor has 7,721 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.