Mercer Client Service Analyst II reviews

Generally as described in open house they are not encouraging overtime or extra hours, however, the reality is, behind this word people do more than extra four hours a day or two hours usually without any pay which did not support by Indian government who never think to apply a good labour law.

Beyond unreasonable hours and workload, especially for client facing account management staff. Hours are flexible in the vein that you get to pick which 12 hours of the day you work... But you still have to get that amount of work done. Same thing with vacation, very generous amount, but you have to make up the work before and after - there's no true backup. From what I can tell this is. Mercer wide issue. My particular office head is hands down the worst people manager I have ever encountered. The entire office feels this way and has been expressing this to upper management for years, but no action has been taken and as a result our office continues to be a revolving door for talent. This issue is specific to my office, and is not the case in other offices I've worked with.