Mercer Associate Client Manager reviews

4.3

87% would recommend to a friend

(42 total reviews)
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Pat Tomlinson

Not enough data to show CEO approval

84% positive business outlook

Associate Client Manager employees have rated Mercer with 4.3 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Associate Client Manager professionals have an excellent working experience there. Mercer is rated in line with the average (within 1 standard deviation) by Associate Client Manager professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

42 reviews
3.0
Feb 16, 2017
Recommend
CEO approval
Business Outlook

Pros

set schedules, managers try to assist the best they can, decent pay

Cons

not all managers are there to help you, penalized heavily for slight mistakes, pay could be better for the amount of work done

2.0
Aug 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay, development and training opportunities, and professional / ethical environment. Somewhat flexible hours. Advancement opportunities if you're willing to work the hours.

Cons

Beyond unreasonable hours and workload, especially for client facing account management staff. Hours are flexible in the vein that you get to pick which 12 hours of the day you work... But you still have to get that amount of work done. Same thing with vacation, very generous amount, but you have to make up the work before and after - there's no true backup. From what I can tell this is. Mercer wide issue. My particular office head is hands down the worst people manager I have ever encountered. The entire office feels this way and has been expressing this to upper management for years, but no action has been taken and as a result our office continues to be a revolving door for talent. This issue is specific to my office, and is not the case in other offices I've worked with.

Viewing 34 - 36 of 42 Reviews

Glassdoor has 7,734 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.