Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Medallia?

36% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (49) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 148 reviews)); "Great culture and fun to be around space." ((in 115 reviews)); "Good benefits within the company" ((in 68 reviews)); "Great work / life balance" ((in 49 reviews)); "Good pay and cares about employees" ((in 30 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Lots of layoffs over the years and org changes without much support" ((in 41 reviews)); "poor management style and no leadership in DACH / CE" ((in 34 reviews)); "Limited career path currently" ((in 22 reviews)); "Bad managers seem to be an epidemic here." ((in 19 reviews)); "Employees routinely complain about poor communication and often feel they are not getting honest info." ((in 9 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

Medallia reviews

3.1

36% would recommend to a friend

(1,002 total reviews)

Mark Bishof

32% approve of CEO

23% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,002 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Medallia has an employee rating of 3.1 out of 5 stars, based on 1,002 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Aug 27, 2024

Big company

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

Good benefits and friendly community

Cons

A lot of bureaucracy & low amount of docmentation

1.0

Aug 15, 2024

Used to be a great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many smart team members and lots of knowledge among teams, but they are losing them fast.

Cons

Ever since being taken over by Thoma Bravo, Medallia has gone downhill fast. What used to be an innovative company that cared about their customers and employees is now a company where all employees are expendable and complete lack of innovation due to constantly allowing top talent to leave.

4.0

Aug 14, 2024

Good Company, But Murky Outlook

Senior sre

Recommend

CEO approval

Business Outlook

Pros

Good people, full time remote, great benefits

Cons

Since going private, pay increases and promotions have been hard to come by

Viewing 133 - 135 of 1,002 Reviews

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Buenos Aires

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Principal Engineer, Data & Event Intelligence

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Principal Engineer, AI Platform & Runtime

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Medallia

Medallia reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Big company

Used to be a great company

Good Company, But Murky Outlook

Top companies for "Compensation and Benefits" near you

Jobs at Medallia