Used to be a great company - Anonymous employee Medallia Employee Review

1.0
Aug 15, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many smart team members and lots of knowledge among teams, but they are losing them fast.

Cons

Ever since being taken over by Thoma Bravo, Medallia has gone downhill fast. What used to be an innovative company that cared about their customers and employees is now a company where all employees are expendable and complete lack of innovation due to constantly allowing top talent to leave.

Explore other reviews about Medallia

5.0
May 13, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid WLB Clear vision and expectations Emphasis on goals and improvement

Cons

3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

1
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

1
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