Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has been stable over the past 12 months.

How satisfied are employees working at Medallia?

37% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (48) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 145 reviews)); "Great culture and fun to be around space." ((in 120 reviews)); "Good benefits within the company" ((in 63 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 31 reviews)); "Good pay and cares about employees" ((in 28 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Constant layoffs, every (6" ((in 44 reviews)); "poor management style and no leadership in DACH / CE" ((in 40 reviews)); "No clear career path for solutions managers (i.e." ((in 27 reviews)); "Bad managers seem to be an epidemic here." ((in 18 reviews)); "Middle management is not trained to handle issues or concerns." ((in 6 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

3.1

37% would recommend to a friend

(999 total reviews)

Mark Bishof

29% approve of CEO

23% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

2.9

Culture & values

2.6

Career opportunities

2.4

Senior management

Medallia has an employee rating of 3.1 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

4.0

Mar 24, 2017

Medallia has re-energized my career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Medallia is stocked with super-smart, caring and incredibly dedicated employees. They are in the midst of completely re-architecting their infrastructure and platform, which makes for a really interesting set of problems.

Cons

Like any company growing super fast, there is a lot of work to do, and priorities often shift, so sometimes it can be tough to stay focused and know what really matters.

4.0

Mar 10, 2017

Business analyst

Business value consultant

Recommend

CEO approval

Business Outlook

Pros

Really smart people. Some quality work perks like good coffee. They have invested and good hardware and software for employees

Cons

Mid-level management is in disarray. Lots of gaps in ownership and communication. Could use some consulting for management team. No hot kitchen.

4.0

Sep 23, 2016

Great start, but struggling to grow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Incredible people, good benefits, and interesting market to be in

Cons

Challenging product, constant reorganizations, difficult product to work with

Viewing 988 - 990 of 999 Reviews

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