Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has been stable over the past 12 months.

How satisfied are employees working at Medallia?

37% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (48) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 144 reviews)); "Great culture and fun to be around space." ((in 117 reviews)); "Good benefits within the company" ((in 66 reviews)); "work life balance is great" ((in 49 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 29 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Constant layoffs, every (6" ((in 43 reviews)); "Clueless leadership." ((in 39 reviews)); "Not clear career path and training." ((in 23 reviews)); "Bad managers seem to be an epidemic here." ((in 19 reviews)); "Middle management is not trained to handle issues or concerns." ((in 7 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

3.1

37% would recommend to a friend

(999 total reviews)

Mark Bishof

29% approve of CEO

23% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

2.9

Culture & values

2.6

Career opportunities

2.4

Senior management

Medallia has an employee rating of 3.1 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

4.0

Sep 6, 2014

Amazing experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great values (merit, quality, can-do attitude, empowerment to make suggestions and lead changes/improvements) - Caring management (feel like I can talk to my manager freely) - Career opportunities

Cons

- Although they've made great strides in defining the career path, it's still not transparent in practice - We're growing so fast that it seems like culture may be being sacrificed to meet hiring goals - Company is now so much larger that it feels less cohesive (siloed in your work teams)

3.0

Sep 3, 2014

Group-think company culture

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Quick advancement and high compensation for quality performers.

Cons

Culture demands group-think and work to be your social life. No clear career path beyond middle management.

3.0

Aug 2, 2014

High-growth company in expanding space experiencing growing pains

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Leading company with great product in a rapidly expanding space means that there is lots of promise and opportunity. Can be a great place to work if you are relatively new to the workforce, or an established executive at a company that is "proven", having been through this growth stage before, and looking for a new challenge.

Cons

Career path for mid-senior level managers is not clear as senior level roles are filled from outside. Culture has changed a lot due to fast growth - used to be very flat organization with accessible execs, now there is a lot of hierarchy and stratification between senior management and rest of the company.

Viewing 958 - 960 of 999 Reviews

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