Medallia reviews

3.1

36% would recommend to a friend

(1,000 total reviews)
avatar

Mark Bishof

32% approve of CEO

23% positive business outlook

Medallia has an employee rating of 3.1 out of 5 stars, based on 1,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Dec 19, 2015

Stifling Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Catered food 2x a week, free snacks and drinks, happy hour Friday, handful of inspiring people to work with, nice location and building (but not for long due to communicated plans to re-locate), base compensation above average

Cons

Budget cuts, mind-numbing tedious work, high turnover, constant hierarchy re-org, juvenile atmosphere. First off let me say, I'm not certain where Medallia's reputation for the 'no jerk policy' fits in. It's very cliquish at this company and a lot of the people don't even acknowledge you or return your hello in the hallways. I can see how this company might be a great start fresh from undergrad at 22 or 23 but other than that, I've never been in such a controlled and stifling environment as this. It feels a little bit too plastic. Career advancement is not commonplace and accounts for a lot of the turnover. Recent budget cuts due to IPO preparations when the company is a few years from even going public (if not more). Private company attempting to mimick a public company too far in advance so loses a ton of "start-up appeal" to the newcomers or potential candidates. It can be stressful and consultants are the answer. Overall, the work and the people are not a huge drawing factor which doesn't create a whole lot of incentive to produce - or be a fraction interested in it.

5.0
Dec 18, 2015

Relentlessly improving

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart but humble people Exciting product with great impact Amazing culture Diverse set of clients

Cons

High-growth is not for everyone Creating a new market comes with success and setbacks

avatar
Medallia Response
10y
Thank you for the positive feedback! You nailed it: high growth isn't for everyone. Though it sounds great in theory, in practice the daily challenges associated with rapid change can be daunting: new people, new processes, new org structures, and (I couldn't resist) new snacks. Some people hear this - the rattling of the rocket ship - and feel anxious. Others thrive off the high velocity. I’m glad that you fall into the latter category. Thank you for taking the time to leave feedback. If you think of any other specifics, please stop by my office or email me. -Amy
4.0
Dec 17, 2015

High Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

strong comp plan, great buzz and momentum with global SI's, career opps based on merit

Cons

I think most of the cons are addressable as the company continues explosive growth

Viewing 919 - 921 of 1,000 Reviews

Glassdoor has 1,171 Medallia reviews submitted anonymously by Medallia employees. Read employee reviews and ratings on Glassdoor to decide if Medallia is right for you.