Medallia reviews

3.1

36% would recommend to a friend

(1,000 total reviews)
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Mark Bishof

32% approve of CEO

23% positive business outlook

Medallia has an employee rating of 3.1 out of 5 stars, based on 1,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Jan 21, 2016

Sales

Recommend
CEO approval
Business Outlook

Pros

Fast paced and fast growing company.

Cons

There is so much going that you get pulled into too many directions.

3.0
Jan 19, 2016

A-Okay

Recommend
CEO approval
Business Outlook

Pros

Passionate people, young people, intelligent people. Everyone's hoping for IPO, seems likely to happen before EOY. Company's going well. Learn something new everyday! if you're curious. I like the 2 lunches provided. The People&Culture team stirred up lunch alternatives for a few weeks but nothing seemed to stick other than healthy salad bar. Which I love. Plenty of sugar, protein and vitamins. BYOFiber. Go-pass is a win. Great for city commute. Discount at Equinox -- ma lux life at every 'Gud'mornin Hellohowareyou'. Very personable leaders. Some passionate hard-working people here everyday show up at 7am. Whether it's client call or the treadmill. Birthday ambush + cake (drag you into a fake 1:1) happens at least 2 times a day in various corners of the office. So heart-warming unless your birthday is on a national holiday. Then no cake. Or ambush. If you end up in the core teams, very good team-bounding. If you end up in the engineering teams, you're a treasured gem. Any other teams, I cannot speak of.

Cons

A portion of the bodies here don't really know what they're doing. Once you've been here a couple years you realize it's just like any other well-known tech workplaces. People still say 'I've never heard of that company' when I tell them where I work at, but I come back with 'We're a unicorn'. As pale as it is. Recent org-restructure messed up quite a lot of people's careers. We've hired senior directors who's bored all day and get no satisfaction and project managers and analysts who work their lives off. Bad planning is all what is. 401(K) not matched. If you watched one of our recruiting videos, it depicts the recruiting team lifestyle, only. Nobody else have so much fun, ever. Not even the marketing team. If you end up sitting near the recruiters, I'm sorry. They laugh and slow-clap a lot. So many meetings, I finally have 2 hours to do work!

2.0
Jan 17, 2016

Mixed bag

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great mission and product with a real chance to make a difference. Founders truly care about and cherish culture and the people working for them.

Cons

Culture does not propagate much past founders. Promotions and raises are time based now, not merit, completely inappropriate for a fast growing company. HR and Finance policies feel like a ten thousand person company not a fast moving startup. Flexibility is required of employees and change is constant, which would be fine if the same flexibility went both ways. Employees get little flexibility and very long hours. Several departments are constantly under staffed and yet they still expect perfection and threaten to fire people if mistakes are made, totally in contrast to promised culture. There is no understanding of what is being asked vs staff available. Promise of learning and development is a joke. Your manager will never accept their part in a mistake. You are expected to suck it up and "own it" no matter what.

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Glassdoor has 1,171 Medallia reviews submitted anonymously by Medallia employees. Read employee reviews and ratings on Glassdoor to decide if Medallia is right for you.